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Salary
≈ $20k – $43k per year (Estimated)
Location
In office (Bengaluru)
Seniority
Senior · 7+ years exp

First seen by Alion on Oct 30, 2026. Rakuten Rewards scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Rakuten Rewards, formerly known as Ebates, is a cash-back shopping service that pays members a share of their spending at thousands of partner online retailers in the United States and Canada. Members earn cash back or Rakuten points through its website, browser extension and mobile app, and retailers pay the company commissions on referred sales. It has been part of the Japanese Rakuten Group since 2014 and is headquartered in San Mateo, California, United States.

Department : Security Governance and Management Department.

Job Overview :

We are seeking a strategic and experienced Information Security GRC (Governance, Risk & Compliance) Manager to lead and mature our enterprise-wide GRC program across information security, data privacy, and telecommunications regulatory compliance.

This role owns the design, execution, and continuous improvement of the GRC function - managing a team of specialists, driving risk-informed decision-making, and serving as a trusted advisor to senior leadership and the CISO.

Responsibilities :

GRC Program Leadership :

- Own and drive the organization's GRC strategy, roadmap, and operating model.

- Build, lead, and mentor a team of GRC specialists.

- Report program health, risk posture, and compliance status to the CISO and senior leadership.

- Define and track GRC program KPIs and OKRs.

Policy & Standards Governance :

- Oversee the lifecycle management of the organization's information security, privacy, and telecom compliance policy framework.

- Ensure policies are aligned with regulatory requirements and industry frameworks (e.g., ISO 27001, NIST CSF).

Risk Management :

- Lead the enterprise information security risk management program.

- Provide risk-based guidance to business and technology stakeholders.

- Develop and maintain risk appetite and tolerance statements.

- Oversee third-party and vendor risk management processes.

Compliance & Audit Management :

- Manage compliance posture across ISO 27001, GDPR, and telecom-specific regulations.

- Direct and coordinate internal and external audit activities.

- Oversee remediation tracking for audit findings.

Qualifications :

- Bachelor's or Master's degree in Information Security, Computer Science, Law, Business Administration, or related field.

- 7-10 years of progressive experience in information security or GRC.

- 3-5 years in a people management or team leadership role.

- Expertise in ISO 27001, GDPR, and NIST CSF.

- Telecom domain knowledge is highly desirable.

Certifications (preferred) :

- CISM, CISSP, CISA, CIPP, or ISO 27001 Lead Implementer/Auditor.

Skills

Information Security, IT Governance, IT Risk, IT Compliance, CISSP, CISM, CISA, GRC Tools, Security

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