Infrastructure Service Manager
First seen by Alion on Aug 25, 2026.
About the Role :
We are hiring an Infrastructure Service Manager to oversee our IT operations, ensuring high availability, security, and performance across our infrastructure stack.
Key Responsibilities :
- Infrastructure Management: Manage on-premise, cloud, server, storage, database and virtualisation infrastructure, ensuring high availability and performance.
- Network Management: Oversee LAN/WAN, Wi-Fi, firewalls, VPN, internet connectivity and network service providers.
- Information Security & Risk: Ensure infrastructure security, access controls, vulnerability management, audits and technology risk compliance.
- IT Service Management: Manage incident, problem, change and service management, including SLA governance and end-user support.
- Business Continuity & Vendors: Drive BCP/DR, infrastructure resilience, vendor management, contracts and technology budgets.
Ideal Profile :
- 10+ years of IT Service Management experience with strong Infrastructure, Network and Trading Technology/Applications exposure.
- ServiceNow and ITIL experience preferred.
Skills
IT Infrastructure, Network Infrastructure, ServiceNow, ITIL, LANDesk, WiFi, Firewall, Information Security, IT Operations