Software Analyst

Reach-U works with customers around the world on unique, data-driven software projects. With our purpose-built technology, our customers can perform business analysis more interactively and much faster than with traditional tools.Join our team in Tartu and make a global impact!
What You'll Be Doing:As a Software Analyst at Reach-U, you will play a crucial role in understanding our software systems, analyzing complex data, and providing valuable insights to drive informed decision-making and product enhancements.
Your responsibilities will include:

• Collaborating closely with product owners, software developers, and key stakeholders to translate complex business needs into clear, concise, and actionable software requirements.
• Analyzing existing systems and datasets to identify functional improvements and define architecture for new features.
• Defining and documenting functional and non-functional requirements, creating user stories, use cases, process flows, and system integration specs.
• Acting as the vital communication bridge between customer expectations and engineering execution.

What You'll Bring to the Team:

• A solid background as a Business Analyst, Systems Analyst, Software Analyst, or in a closely related role.
• A detail-oriented approach with a strong sense of ownership and curiosity.
• Strong problem-solving skills with the ability to dig deep into complex datasets and systems.
• The ability to articulate technical concepts effortlessly to both technical developers and non-technical stakeholders.
• Practical experience with requirements gathering, wireframing/mapping, and documentation best practices.
• Excellent English and Estonian proficiency (written & spoken).

Bonus Points For:

• Hands-on experience with data visualization, BI tools, or SQL querying.
• The ability to dig into unstructured datasets and discover actionable business value.
• A background or prior experience in software development, QA engineering, data engineering, or BI.
• A genuine passion for keeping up to date with new technologies and analysis methodologies.

Why Join Reach-U?

• One full paid day every month dedicated entirely to your self-development and exploring new technologies.
• Mental health support via MinuDoc, and Stebby compensation for sports, massages, and physical well-being.
• A mission-driven team of experts who genuinely love learning together and tackling complex technical challenges.
• Strong, long-term international customers who trust us with their most demanding, high-impact tasks.