Senior Site Reliability Engineer LATAM

Reap is looking for a Senior Site Reliability Engineer to build reliable self-service infrastructure and operate regulated payments systems.

You will define reliability standards, establish SLIs, SLOs, and error budgets, and participate in on-call and incident-response practices. You will expand infrastructure as code, build self-service and ephemeral environments, improve observability, operate regulated cloud systems, and embed security controls into the infrastructure layer.

• Define SLIs, SLOs, and error budgets with product and engineering teams
• Participate in on-call rotation and build incident response and blameless postmortem practices
• Bring legacy infrastructure under infrastructure as code coverage
• Consolidate Terraform modules, governance, and drift detection
• Automate account provisioning and environment setup
• Build self-service infrastructure and ephemeral production-like environments
• Implement logging, metrics, tracing, and actionable alerting
• Own cloud operations including uptime, failover, capacity, disaster recovery, and incident response
• Embed secrets management, least-privilege IAM, network segmentation, and compliance controls
• Partner with product and engineering teams on reliability work

• SRE experience defining SLOs, operating error budgets, or building incident and postmortem processes
• Strong Linux, systems, networking, and administration fundamentals
• Deep Terraform experience including state management and module design
• Strong AWS experience across multi-account and multi-region environments
• Experience operating ECS, Fargate, Kubernetes, Lambda, SQS, and EventBridge
• Experience with GitOps, Argo CD, and GitHub Actions
• Experience with observability tooling
• Python, Go, or Bash automation experience
• Experience operating regulated systems under PCI DSS and financial compliance
• Experience managing production incidents