Communications Advisor/ Senior

Company

For twenty-seven years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by NorthCoast 99. This prestigious award honors organizations with outstanding employment practices, including those related to compensation, benefits, training, recruitment, retention, community services, and employee communications.

Our people make the difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to help build the framework that will carry the Bank into the future.

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Subject matter expert in the development, planning, and execution of the Bank’s or department’s communication strategy. Develops and leads plans for effective communication strategies, projects, and programs specifically to promote engagement and understanding of Bank and department goals, high-priority initiatives, and stakeholder viewpoints.

Essential Accountabilities

• Advises key stakeholders on developing and executing effective communication strategies related to high-priority projects and develops and oversees additional projects.
• Responsible for creation and execution of communication strategies and tactics targeted at Bank leadership and employees.
• Writes or reviews communication deliverables for the Bank or department across a variety of communication media.
• Develops and implements measurement strategies related to communications tools and approaches.
• Develops key relationships with and promotes ongoing collaborative partnerships with Bank and Federal Reserve System colleagues.
• Ensures web content and communication materials are maintained to keep information current and engaging.
• Recognized as an expert and advisor within the organization and has in-depth expertise in communications and broad knowledge of other disciplines within other departments.
• In support of the Supervision, Credit Risk, and Statistics (SCS) Department:
  • Leads the development and execution of comprehensive communication strategies to promote engagement and understanding of Bank and SCS functional goals, high-priority initiatives, and key messages, both internally and externally.
  • Serves as a key advisor to SCS leadership, creates communication deliverables across multiple mediums for both regular weekly communications as well as a variety of ad hoc communication needs
  • Ensures SCS internal and external web pages are up to date and accurate.

• Solves unique and complex problems that have a broad impact on business lines or the Bank. Experience working in a matrixed communications environment.
• Performs other duties as assigned or requested.

Education and Experience

Communications Advisor

• Bachelor's degree in communications, English, marketing, journalism, or business
• 7+ years of related experience

Communications Advisor Senior

• Bachelor’s degree and 10 years of related work experience OR
• Master’s degree and 7 years of related work experience

Knowledge and Skill Areas- Expert Level

• Previous experience translating complex initiatives into effective communication campaigns
• Advanced skills to counsel senior leadership in the capacity of a strategic advisor
• Expert written, verbal, and multimedia communication skills
• Expert knowledge of project management
• Experience using data analytics to measure effectiveness of communication initiatives
• Expert in creating concise and compelling communications for different audiences
• Experience with content-management platforms; familiarity with Sitecore a plus
• Expert knowledge of creating and executing effective communications plans and campaigns
• Experience leveraging intranet to drive employee engagement
• Advanced knowledge of Microsoft Office applications
• Expert problem-solving and analytical skills and attention to detail
• Working knowledge of design tools; experience with Canva and Photoshop a plus
• Individual and team innovation and collaboration

The expected starting salary range for the Communications Advisor is between $100,300 and $125,400 annually and for the Communication Advisor Senior is between $123,700 and $154,600. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and market data.

The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here: https://www.clevelandfed.org/careers

Physical Demands and General Working Conditions

This is not necessarily an exhaustive list of all responsibilities, duties, standards or requirements, efforts, skills, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time.

Reasonable Accommodation Statement

The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to [email protected].

Bank’s Ethics Rules and Drug Testing

As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.

In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.

Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels

Full Time / Part Time

Regular / Temporary

Job Exempt (Yes / No)

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The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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