Senior Executive, HR Operations - Learning

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Human Resource

Our HR Team are the force for good that bring Reckitt's ambition to life. We work together to ensure the delivery of sustained profitable growth by unleashing the power of our purpose, people and performance.

Now is an exciting time to be part of shaping the future of HR, influencing an exciting global organisation, while developing business and functional leadership skills, all at the same time.

Whatever your role in our HR community, you'll take ownership of your projects and workstreams. We focus on developing our leaders to spearhead our culture and growth, so you'll be supported and mentored to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way.

About the role

The Learning Executive is responsible for delivering learning operations services that support the successful delivery of learning and development programmes across the organization. The role provides end-to-end operational support for learning administration, learning technologies, programme coordination, reporting, skills and competency management, and learner support.

The individual is responsible for the administration, maintenance, and continuous improvement of learning systems, including SuccessFactors LMS, ensuring the accuracy, integrity, compliance and governance of learning data, content and records. The role supports learning assignments, curricula, instructor-led training, assessments, mentoring and coaching programmes and learning measurement activities.

Working closely with stakeholders, vendors, facilitators, and learners, the Learning Executive ensures services are delivered in line with agreed service standards, provides operational and technical support and contributes to an effective and engaging learning experience.

Your responsibilities

• Manage day-to-day learning operations activities and learning administration processes.
• Maintain learning systems (i.e. SuccessFactors LMS) and ensure data accuracy and compliance.
• Coordinate and support the delivery of learning programmes and initiatives.
• Meet agreed SLAs, KPIs, and operational standards to ensure quality service delivery.
• Provide timely support to learners and stakeholders, ensuring a positive customer experience.
• Act as first-line support for learning platform inquiries.
• Identify opportunities to improve processes, efficiency and service quality within learning operations.

The experience we're looking for

• Bachelor's degree or equivalent professional qualification.
• 2-3 years of experience in HR, Learning Operations or a related field.
• Knowledge of HR systems (e.g., SuccessFactors, ServiceNow, HRIS) is an advantage.
• Proficient in Microsoft Office, particularly Excel and PowerPoint.
• Strong communication skills in spoken and written English.
• Customer-focused service orientation.
• Excellent organizational and prioritization skills.
• Able to work independently with strong attention to detail.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.