IT Manager

Reference: PE011757-LM-1

Role overview:
The IT manager is responsible for defining and executing the enterprise IT strategy that
underpins the company’s corporate, commercial, and operational functions. This role has full
accountability for:

• Enterprise applications


• IT infrastructure and cloud platforms


• Data governance


• Cyber security and IT service delivery

 
About the role:

• ServiceNow (ITSM, workflow automation, service management)


• Google Workspace (collaboration, email, identity)


• Microsoft Azure (infrastructure, compute, identity, security)


• Sage 300 (finance, procurement, reporting)

 
Job responsibilities:
IT strategy and governance:

• Define and execute a 3–5-year enterprise IT strategy


• Align IT Road map with corporate and commercial objectives


• Establish governance frameworks aligned to ISO, ITIL, and best practice standards


• Act as the custodian of enterprise architecture and standard

 
Enterprise applications and integration:

• Own the end-to-end life cycle of all enterprise applications


• Ensure tight integration between:


• ITSM / workflow platforms (ServiceNow)


• ERP systems (Sage 300)


• Collaboration and identity platforms (Google Workspace)


• Cloud data and application platforms (Azure)


• Drive automation and digitisation of business processes


• Ensure data consistency and integrity across systems

 
Cloud and infrastructure (Azure-Centric):
 Architect and manage enterprise workloads on Azure:

• Virtual machines and application hosting


• Identity and access (Entra ID)


• Secure connectivity and services


• Ensure high availability, resilience, and disaster recovery capability


• Optimize cloud cost, performance, and scalability

 
IT operations and service delivery:

• Own enterprise IT service delivery across all business units


• Establish and maintain:


• SLAs / OLAs


• Incident, problem, and change management processes (via ServiceNow)


• Ensure consistent, reliable end-user experience


• Oversee collaboration tools, endpoints, and user support services

 
Cyber security and risk management:

• Define and enforce enterprise cyber security strategy:


• Identity and access management


• Endpoint and cloud security


• Data protection and governance


• Ensure compliance with:


• POPIA


• Internal security policies


• Industry best practices (ISO 27001 aligned)

 
Qualifications:

• Bachelor’s degree in computer sciences or related field

 
Required certificates:

• AZ-104 – Azure Administrator


• MS-102 – Microsoft 365 Administrator


• SC-300 – Identity and Access Administrator


• AZ-305 – Azure Solutions Architect


• MD-102 – Endpoint Administrator


• SC-100 – Cyber security Architect


• SC-200 – Security Operations Analyst

  Duties & Responsibilities Role overview:
The IT manager is responsible for defining and executing the enterprise IT strategy that
underpins the company’s corporate, commercial, and operational functions. This role has full
accountability for:

• Enterprise applications
• IT infrastructure and cloud platforms
• Data governance
• Cyber security and IT service delivery

 
About the role:

• ServiceNow (ITSM, workflow automation, service management)
• Google Workspace (collaboration, email, identity)
• Microsoft Azure (infrastructure, compute, identity, security)
• Sage 300 (finance, procurement, reporting)

 
Job responsibilities:
IT strategy and governance:

• Define and execute a 3–5-year enterprise IT strategy
• Align IT Road map with corporate and commercial objectives
• Establish governance frameworks aligned to ISO, ITIL, and best practice standards
• Act as the custodian of enterprise architecture and standard

 
Enterprise applications and integration:

• Own the end-to-end life cycle of all enterprise applications
• Ensure tight integration between:
• ITSM / workflow platforms (ServiceNow)
• ERP systems (Sage 300)
• Collaboration and identity platforms (Google Workspace)
• Cloud data and application platforms (Azure)
• Drive automation and digitisation of business processes
• Ensure data consistency and integrity across systems

 
Cloud and infrastructure (Azure-Centric):
 Architect and manage enterprise workloads on Azure:

• Virtual machines and application hosting
• Identity and access (Entra ID)
• Secure connectivity and services
• Ensure high availability, resilience, and disaster recovery capability
• Optimize cloud cost, performance, and scalability

 
IT operations and service delivery:

• Own enterprise IT service delivery across all business units
• Establish and maintain:
• SLAs / OLAs
• Incident, problem, and change management processes (via ServiceNow)
• Ensure consistent, reliable end-user experience
• Oversee collaboration tools, endpoints, and user support services

 
Cyber security and risk management:

• Define and enforce enterprise cyber security strategy:
• Identity and access management
• Endpoint and cloud security
• Data protection and governance
• Ensure compliance with:
• POPIA
• Internal security policies
• Industry best practices (ISO 27001 aligned)

 
Qualifications:

• Bachelor’s degree in computer sciences or related field

 
Required certificates:

• AZ-104 – Azure Administrator
• MS-102 – Microsoft 365 Administrator
• SC-300 – Identity and Access Administrator
• AZ-305 – Azure Solutions Architect
• MD-102 – Endpoint Administrator
• SC-100 – Cyber security Architect
• SC-200 – Security Operations Analyst

  Package & Remuneration Market Related - Monthly