Senior Systems QA Engineer (Engineering/Electronics background)

You will play a key role in validating the integration and performance of end-to-end physical access systems. These systems span authentication credentials and services (including mobile), authentication devices, access control hardware, and system management platforms.

• Integrating all aspects of the company portfolio and reporting on overall system performance, stability, and user experience.
• Maintaining and evolving the Systems/Solution lab to support 24/7 operation, including integration of new products and upgrades into the solution test bench.
• Operating within a lab-first Systems QA team, supporting hands-on UX validation, shared test environments, and automation setups.
• Researching, planning, and executing system-level test plans and test runs to validate performance and key non-functional requirements.
• Designing and implementing test solutions with an understanding of how individual components integrate into the full system.
• Defining test entry criteria and identifying real-world use cases for effective UX validation.
• Actively considering overall system behavior and user experience during test planning.
• Collaborating with stakeholders to define objectives and develop viable validation strategies.
• Reviewing program plans, product specifications, defect reports, and requirements to continuously improve the system test environment.
• Running baseline exercises to collect performance and reliability data.
• Analyzing customer issues and supporting defect triage activities.
• Analyzing test data to verify that solutions meet functional and performance requirements and producing clear test reports for stakeholders.
• Ensuring availability of test samples and equipment to support execution of planned test activities.
• Applying a range of testing techniques to identify patterns, trends, and areas for improvement.
• Investigating gaps in current test processes and contributing to improvements.
• Supporting test-driven development (TDD) practices and validating test plans with stakeholders.
• Promoting a shift-left approach by identifying UX and system issues early in the development lifecycle.
• Contributing to system-level, interoperability, stress, and reliability testing activities.
• Performing both manual and automated testing, including development of automation tools and Hardware-in-the-Loop (HiL) setups.
• Participating in regular program updates, reporting on test planning, scope, and status.
• Partnering with cross-functional teams to resolve issues and clarify requirements.
• Supporting PACS development roadmap initiatives and associated value streams.
• Participating in Agile/SAFe ceremonies and contributing to planning, execution, and reporting activities across value streams.
• Working primarily in a hands-on lab and office environment, supporting system integration, testing, and validation activities.
• Occasional travel and fieldwork, including potential international travel.

• Bachelor’s degree in computer science, Electronic Engineering,    Computer Engineering, or an equivalent qualification.  
• Minimum of 5–7 years of experience in software testing, with a focus on UX/UAT validation. 
• ISTQB CTFL certification or equivalent UX/UAT testing certification (highly desirable).
• SAFe for Teams (SP) certification and/or other Agile certifications (e.g., Scrum, Kanban), with experience working in Agile/SAFe delivery environments (highly desirable).
• Strong written and verbal communication skills in English.
• Ability to clearly gather, analyze, and report on system performance and test outcomes.
• Ability to read and interpret technical specifications, standards, and documentation.
• Communicates well and capable of delivering feedback to peers and their manager.
• Demonstrates that all assumptions are vetted before work starts to reduce the need for re-work, when given a task with unclear requirements.
• Effective collaboration with cross-functional teams including engineering scrum teams & embedded QA, product management, and other stakeholders.

Core Systems & UX Testing Experience:

• Experience in User Experience (UX) and User Acceptance Testing (UAT), particularly for mobile applications integrated with physical products in real-world environments.
• System-level testing experience across hardware, firmware, mobile applications, and cloud platforms.

Technology Stack & Tools Experience:

• Hands-on experience with automation frameworks, embedded development, and programming languages such as C#, Python, C, C++, XAML, NodeJS or similar
• Experience using test automation tools such as Appium, Selenium, Python or similar.
• Experience with application development environments (e.g., .NET, Visual Studio, Arduino IDE, VS Code)
• Experience with code repository and artifact management tools (e.g., Git, Bitbucket, Nexus, SonarQube or similar)
• Experience with defect tracking tools (e.g., Jira, Confluence or similar)
• Experience with test management tools (e.g., TestRail or similar)
• Experience with visual collaboration tools (e.g., Miro or similar)
• Experience with data analytics and visualization tools (e.g., Oracle Analytics, Grafana, Mixpanel or similar)
• Experience with API testing and scripting using tools such as Postman (desirable)
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, etc.).

AI & Modern Engineering Practices:

• Hands-on experience with AI tools and agentic AI workflows (e.g., GitHub Copilot, Microsoft Copilot, Cursor, Claude or similar) to support software development, coding, analysis, reporting, documentation, and spec-driven development practices.

Systems, Platforms & Protocols:

• Experience working with operating systems such as macOS, Android, iOS, and Linux.
• Knowledge of databases such as SQL, Firebase, or similar.
• Experience with wired and wireless technologies and protocols such as BLE, NFC, UWB, TCP/IP, HTTP, MQTT, OSDP, RS-485.

  Hardware-related experience:

• Comfortable working with physical hardware, test environments, and system setup including wiring, configuration, and troubleshooting.
• Ability to read and interpret wiring diagrams and installation manuals.
• Hands-on experience with lab equipment (power supplies, multimeters) and embedded/automation hardware (e.g., Arduino, Raspberry Pi, sensors, motors, or similar).