Operations Manager

We are seeking an experienced Operations Manager who will be responsible for ensuring that the branch office operates in accordance with Management directives, driving operational performance and results to achieve sustainable growth and profitability, and collaborating closely with supporting departments within the country to grow and develop the market share of the branch/station.

• Ensure that the office follows the directives and regulations that apply in the company
• Responsible for the daily leadership of the office, organizing the office, working conditions
• Has the main responsibility for office sales, following sales routines
• Responsible for the growth and development of the office employees
• Ensures realization of budgetary performance by setting and monitoring clear objectives
• Ensures compliance with group business strategy and local business environment
• Ensure that branch operation activity runs smoothly and have overview of all branch issues
• Maintain clear and regular communications to the staff on issues affecting the branch

• Extensive knowledge of Seafreight / LCL/FCL, Airfreight, export, import and business 
• Demonstrates strong communication skills
• Easily capable of making well-informed decisions 
• Extensive knowledge of customers, agents and sister offices as well as familiarity with the financial aspects of the relevant local economy as well as international market conditions and trends
• Proven track record in people management role (leadership, motivation and people skills)
• Demonstrates strong communication capabilities
• Easily capable of making well-informed decisions
• Knowledge of international transportation and logistics industry