Staff Software Engineer

About Recurly:

Recurly, Inc., a SaaS company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its launch in 2009, Recurly has deployed subscription billing for thousands of companies across 55 countries. Our platform empowers billions of credit card transactions and has enabled customers to recover nearly $1.3 billion in revenue in 2024.

Recurly is backed by Accel-KKR, a leading technology-focused private equity firm with over $10 billion in capital commitments. The partnership offers Recurly access to significant capital and resources to make continued investments in technology and platform innovation and expand our go-to-market initiatives.

About the Role:

We're looking for a Staff Full-Stack Engineer to help shape the technical direction of our marketing and customer engagement platform. In this role, you'll drive the architecture and development of data-driven, customer-facing features and backend services that power real-time personalization, campaign delivery, and transaction support. Our stack is Ruby on Rails on the backend and Vue.js on the frontend - and we value engineers who lead with strong product instincts, deep technical judgment, and a pragmatic mindset.

This is a high-impact opportunity for a senior technical leader who thrives on cross-functional influence, enjoys mentoring engineers at all levels, and wants to make a direct mark in both the MarTech and Payments spaces. We believe the best engineers today are fluent in AI - comfortable using AI-assisted development tools and thoughtful about how AI capabilities can be woven into product features and platform experiences.

This is a hybrid role based out of our Medellín, Colombia office.

Responsibilities

• Technical Leadership: Set the technical direction for key platform initiatives - defining architecture, establishing patterns, and driving alignment across engineering teams.
• Full-Stack Development: Design and build robust, secure, and scalable systems across our Ruby on Rails and Vue.js stack, with ownership from API design and data modeling through to rich front-end experiences.
• Mentorship: Coach and level-up engineers across the team - through code reviews, design feedback, pairing, and deliberate investment in others' growth.
• Architecture & Performance: Own architectural decisions for complex systems, lead technical design reviews, and drive meaningful improvements to backend and frontend performance.
• Cross-Functional Collaboration: Partner closely with Product, Design, and Customer Success to translate business problems into sound technical solutions that deliver measurable outcomes.
• Engineering Standards: Raise the bar for code quality, testing, security, and observability across the team - not just on your own work.
• AI-Augmented Development: Leverage AI-assisted tooling to accelerate delivery, and help the team think critically about where AI capabilities can add genuine value to the product.
• Agile Delivery: Lead by example in an iterative, fast-paced environment - shipping frequently, adapting quickly, and helping the team do the same.
• Incident Leadership: Drive resolution of complex production incidents and contribute to post-incident reviews that prevent recurrence.

Requirements

Qualifications

• 10+ years of professional software engineering experience, with significant full-stack scope.
• Deep expertise in Ruby on Rails, including ActiveRecord, background job processing, API design, and service-oriented patterns.
• Strong Vue.js proficiency (or JS related), including SPA architecture, component design, state management, and front-end performance.
• Proven track record of owning and delivering complex, multi-quarter technical initiatives end-to-end.
• Expert-level RESTful API design, including versioning, authentication, and third-party integrations.
• Strong database fundamentals, particularly MySQL or similar relational databases, including schema design and query optimization.
• Demonstrated ability to lead technical discussions, influence architectural decisions, and drive alignment across engineering teams.
• Experience mentoring senior and mid-level engineers and contributing to a culture of technical excellence.
• Deep understanding of marketing or customer engagement platforms - campaign management, personalization engines, A/B testing, or equivalent.
• Excellent communication skills: able to distill complex technical concepts for both technical and non-technical audiences.
• Experience with agile development methodologies and leading delivery within cross-functional product teams.
• Demonstrated fluency with AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude Code) and the ability to evaluate where and how AI/ML capabilities can be integrated into product features.

Bonus Points For

• Experience with Go (Golang) and/or Node.js.
• Experience integrating LLM APIs (e.g., Anthropic, OpenAI) or building AI-powered product features.
• Familiarity with AI/ML concepts such as embeddings, vector search, retrieval-augmented generation (RAG), or fine-tuning.
• AWS experience, including deploying and scaling cloud-based applications.
• Hands-on experience with OpenSearch for search or analytics.
• Use of Redis for caching, session management, or background jobs.
• Exposure to Kafka or similar messaging systems in high-throughput environments.
• Familiarity with Docker for local development or production deployment.
• Experience with CI/CD pipelines and deployment workflows.
• Exposure to GDPR, CCPA, or similar data privacy regulations.
• Background in B2B SaaS products or high-volume transaction systems.
• Experience with Android or iOS development.

Benefits

As a full-time employee, we offer competitive benefits programs and perks designed to fit your needs and the needs of your family.

Recurly is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Recurly is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected]