Senior Experience Designer

About the Role

We're looking for a Senior UX Designer to work on one of our strategic regional banking projects. You'll own end-to-end design for assigned modules, working closely with Product Owners, developers, and business stakeholders to take requirements from discovery through to developer handoff. This is a hands-on role for someone who is confident working across multiple jurisdictions and comfortable with the pace and constraints of enterprise banking.

• Location: Singapore (with regional project scope across SG, MY, HK)
• Industry: Banking & Financial Services
• Team Structure: Leading a team of 3 (Senior & Mid Designers)
• Employment Type: 12 months contract

Requirements

Requirements Gathering & Discovery

• Work with Product Owners and business stakeholders to clarify product requirements and UX objectives.
• Participate in discovery sessions and translate insights into actionable design directions.
• Surface and resolve cross-border differences in regional business requirements across SG, MY, and HK.

Stakeholder Management & Requirements Gathering

• Collaborate with Product Owners and business stakeholders to define product requirements and UX objectives.
• Lead or facilitate discovery sessions, translating insights into actionable design goals.
• Proactively align cross-border design expectations with regional business requirements in SG, MY, and HK.

Solutioning & Design Execution

• Translate requirements into wireframes, high-fidelity mockups, and interactive prototypes.
• Use and contribute to the existing Design Language System (DLS) to keep UI consistent and scalable.
• Run quality checks on your own UI work and ensure adherence to design acceptance criteria.
• Balance user needs against technical feasibility and delivery timelines.

Collaboration & Communication

• Work hand-in-hand with cross-functional teams (devs, PMs, POs).
• Prepare clear handoff of designs, documentation, and assets to developers.
• Take part in planning, design critiques, reviews, and retrospectives.
• Present and explain design decisions clearly to both designers and non-designers

Portfolio Requirement

Applicants must submit a strong portfolio showcasing:

• End-to-end UX/UI case studies with clear articulation of your role and thinking.
• Examples of work involving enterprise platforms or fintech solutions.

Qualifications

• 6+ years of experience in UX/UI design, with at least 2 years in a lead or mentorship role.
• Strong experience in the financial services or banking domain.
• Proficiency in design and prototyping tools such as Figma, FigJam, Pen and Paper.
• Experienced in building and managing responsive Design Language Systems (DLS).

Key Soft Skills

• Strong communication and presentation skills.
• Strategic thinking with a user-first mindset.
• High attention to detail, with the ability to zoom out and see the big picture.
• Comfortable navigating ambiguity and balancing user, business, and tech needs.
• Team-oriented, empathetic, and proactive in problem-solving.