Middle Engineer (Atlassian)

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Middle Engineer (Atlassian) to join our team!

Requirements:
2+ years of experience administering Jira Data Center.
Configuring workflows, permission schemes, notification schemes, issue types, screens, custom fields.
Confluence: space and user permissions.
ScriptRunner and Groovy: validators, post-functions, listeners, scripted fields, behaviours. Ability to write custom scripts.
REST API: understanding of Jira/Confluence REST APIs and experience building automations.
Understanding of Jira Data Center: indexing and reindex impact, performance of listeners and scheduled jobs, cluster behaviour.
Hands-on experience with at least one of: Insight/Assets, Tempo, BigPicture, Xray.
Solution design and configuration documentation.
Understanding of Scrum and Kanban.

Will be plus:
Experience of upgrading or migrating Jira Data Center / Confluence.
Experience integrating Jira with external systems via API.
Experience working in a matrix organisation with multiple stakeholders.

Soft Skills
Clear communication with technical and non-technical stakeholders.
Analytical and problem-solving skills.
Ownership of systems, upgrades and tasks end to end.
Risk awareness: assesses the impact of a change on production before making it, not after.
Proactivity in identifying process and configuration improvements.
Works openly with the team and customers.
Shares knowledge with the team.
Gives and receives feedback constructively.

Responsibilities:
Atlassian product administration: manage and configure Jira and Confluence.
User and permission management: user provisioning, group and role management, access permissions.
Workflow and automations: build and optimise Jira Automation rules, workflows and ScriptRunner scripts.
Scripting: develop and maintain Groovy scripts that extend Jira and Confluence functionality.
Incident handling: investigate errors in existing automations and deliver fixes.
Integration management: configure and maintain integrations with third-party tools and with internal systems via REST API.
Security and compliance: enforce best practices for access, data retention and permission schemes.
Workflow and permission audits: regularly review permission schemes, workflows and automation rules, remove redundancy, improve efficiency.
Upgrades and maintenance: participate in Jira/Confluence upgrade activities, including app compatibility checks and post-upgrade validation.
Documentation: maintain and update internal documentation on configurations, automations and best practices.
Training and user guidance: run training sessions or produce guides to improve end-user adoption.
Collaboration: work with developers, project managers and IT teams to align Atlassian tooling with business processes.
Continuous improvement: evaluate existing configurations and automations, propose and implement optimisations.
Designing, automating, and maintaining non-developer project ecosystems in Jira, focusing on HR Stream operations: Staff Registry, Employee Lifecycle (Onboarding/Offboarding), Compensation & Benefits, and internal Service Desks.

Our benefits to you:
☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided
🏖Paid vacations, sick leave, personal events days, days off
💵Referral program — enjoy cooperation with your colleagues and get the bonus
📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
🎯Rewards program for mentoring and coaching colleagues
✈️In-house Travel Service
🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more
🎳Other benefits could be added based on your location