IT Support Assistant

Reelanalytics · 1 month ago
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Location
In office (Kampala)

First seen by Alion on Sep 25, 2026.

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Reelanalytics

We are a data driven company providing clients with value-added information built on insights, recommendations and actionable truth to grow their brands.
reelanalytics.net · Kampala · UTC+03:00

At Reelanalytics, we monitor 100+ broadcast streams across Uganda, around the clock. None of that works without the people who keep our systems, machines, and networks running smoothly. We’re looking for someone to join that team in Kampala, Uganda.

This role suits you if you like solving problems, enjoy helping colleagues get unstuck, and take quiet pride in systems that work.

Qualifications and Requirements

  • A Diploma or Bachelor’s degree in IT, Computer Science, Information Systems, or a related field
  • 1–2 years of experience in IT support or a similar technical role
  • Comfort working across both Linux and Windows.
  • Solid knowledge of networking, hardware, software, and troubleshooting.
  • Hands-on experience with system monitoring, backups, antivirus, and security tools.
  • Strong problem-solving skills and the ability to explain technical issues in plain language.
  • The ability to work independently, juggle several support requests, and still meet deadlines.
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