Contract Manager, Sales
Are you detailed-focus and do you enjoy creating high-quality contracts?
Would you like to join a company that helps advance science, technology and health?
About our Team
Our Academic & Government team helps our communities accelerate knowledge for a better world by helping to establish, discover and advance knowledge. We do this by turning scientific discoveries into peer reviewed knowledge, hosting the world’s richest corpus of knowledge, allowing users to unlock insights from content and by measuring the quality and impact of research - turning insights into outcomes.
About the Role
As a Contract Manager, Sales, you will support Elsevier's sales contracting activity by preparing, reviewing and negotiating sales contracts, amendments, renewals, order forms, terms and conditions and related legal documents. Support to our Sales will be part of the support. You will be part of a One Team approach, working in close collaboration with Sales, Legal, Account Support and Finance to enable compliant commercial outcomes, strong customer experience and operational efficiency.
This role suits someone who is building and demonstrating a strong contracting profile: technically accurate, commercially aware, responsive and confident using Elsevier templates, policies, toolkits and approval routes. You will be expected to identify deviations from approved positions early, assess contractual risks thoughtfully, and bring practical recommendations rather than only escalating questions.
Responsibilities
- Reviewing, drafting and negotiating sales contracts and related documents, including order forms, amendments, renewals and customer terms, in line with Elsevier templates, fallback positions, policies, and approval requirements.
- Supporting Legal and Sales by identifying non-standard terms, missing protections, approval requirements and other contracting risks clearly and early.
- Applying sound judgment to routine and moderately complex contracting issues, balancing risk with commercial needs and proposing practical ways forward.
- Managing contract matters proactively from intake through execution, including tracking status, blockers, approvals and next steps.
- Working closely with Sales, Legal, Account Support, Finance and other internal SMEs to develop, review and finalize contract requirements.
- Communicating clearly and professionally with internal and external stakeholders, including providing realistic ETAs, concise advice and customer-friendly explanations.
- Preparing clean, accurate and internally consistent contract documents that reflect agreed services, commercial terms and approved legal positions.
- Using contract management systems, internal resources and approved AI or productivity tools responsibly to enhance efficiency, drafting quality and stakeholder experience.
- Identifying recurring issues, process bottlenecks and opportunities to improve templates, toolkits, standardization and smarter ways of working.
- undefined
Requirements
- Bachelor’s degree in law or equivalent with 3-5 years of Contract Management, commercial contracting or legal operations experience, preferably in sales contracting, SaaS, licensing, subscription or information services experience.
- Fluent in English and Spanish; Fluency in Portuguese is a plus.
- Strong attention to detail and the ability to review agreements systematically against templates, policies and fallback positions.
- Sound legal and commercial judgment, with the ability to assess issues, make recommendations and escalate with context and proposed solutions.
- Excellent written and verbal communication skills, with the ability to translate contracting issues into clear, action-oriented advice for Sales and other stakeholders.
- Strong ownership, prioritization and organizational skills in a fast-paced sales environment.
- Experience with contract lifecycle management tools such as Conga, Luminance or similar platforms is a plus.
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, flexible working arrangements, study assistance and access to learning and development resources, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Private Medical, Dental and Vision Plan, coverage for employee and eligible dependents
Savings Fund with company matching contributions
Comprehensive life insurance policy
Grocery voucher
Vacation Bonus, salary supplement based on vacation days taken
Minor medical expenses discount card for minor medical expenses and outpatient services
Access to learning and development resources
Support for personal and work-related challenges through an Employee Assistance Programme
Awards to recognise key service milestones
Time off to support the charities and causes that matter to you
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Clickhereto access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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