Fulfillment Analyst I
Job Summary
The Fulfillment Team at Reed Exhibitions is a dynamic group of detail-oriented individuals who execute our exhibitors’ media programs. The team works closely with many other departments, focusing on media partners per show, to ensure all deliverables are met, and managed to deadlines. To be able to manage and meet all deadlines based on media partner agreements and make sure all things are well communicated across all stakeholders involved. Be able to adapt to many different situations and people, can juggle multiple projects, detail-oriented, and excited to work in a fast-paced environment. FAs are responsible for the ongoing oversight of all exhibitor media programs, logistics and overall execution against exhibitor customer experience before, during and after the event.
Accountabilities:
Responsible for ensuring that all deliverables between partners and RX are successfully fulfilled and maintain strong relationship wit existing and new Media Partners per show.
Editing or resizing of assets such as banner, print ads and email blasts. (US Task only)
Communicating other assets needed to marketing team; social media posts and email blasts.
Ensuring that digital pub bin page and logos are updated with the latest information from partners.
Sending shipping labels and acquiring tracking numbers
Generating data reports using Google Analytics.
Monitoring and updating of partner master tracker.
Qualifications:
Must have a Bachelors degree
Strong Marketing or event industry background (specifically in fulfillment process)
Experience using CRM tool (Salesforce etc.)
Experience or background with Adobe apps, Canva
Stakeholder management
Good English communication skills
OpEx /Business Excellence experience (good to have)
Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.
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