Senior Site Reliability Engineer II
About the Business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com
About the Role:
We are hiring a hands-on Senior Site Reliability Engineer (SRE) to actively build, operate, and improve the reliability of our production systems. This is not a purely advisory role you will be directly involved in designing infrastructure, writing Terraform, improving observability, and responding to real production incidents.
If you live near one of our offices, you may work a hybrid schedule. If not, this role is fully remote. We do not restrict applicants based on job site or posting location.
Job Title: Senior Site Reliability Engineer (SRE)
Location: Open (U.S.-based). No job site restrictions.
Work Model: Hybrid (if near an office) or Fully Remote
Employment Type: Full-time
Department: Engineering / Infrastructure
What You’ll Do
Design, build, and operate highly available, scalable systems in AWS
Write, maintain, and review Terraform to provision and manage infrastructure
Own and improve monitoring, alerting, and observability using Grafana, Pingdom, and Uptrends
Participate in a rotating on-call schedule, responding to production incidents and driving issues to resolution
Lead incident response, root cause analysis, and post-incident reviews with a focus on prevention and automation
Define and manage SLOs, SLIs, and error budgets
Build and improve CI/CD pipelines and operational workflows using Azure DevOps and GitHub
Work directly with application teams to improve reliability, performance, and deployability
Automate manual operational tasks to reduce toil
Maintain clear, actionable runbooks and documentation in Confluence
Track work, incidents, and operational improvements using Jira and ServiceNow
Mentor other engineers and help set SRE standards and best practices
Required Qualifications
5+ years of hands-on experience in SRE, DevOps, or Infrastructure Engineering roles
Strong production experience in AWS
Required: Significant hands-on experience with Terraform in real-world environments
Experience operating monitoring and uptime platforms such as Grafana, Pingdom, and Uptrends
Strong Linux systems, networking, and troubleshooting skills
Experience supporting production systems through incident response and on-call rotations
Proficiency with GitHub and modern Git workflows
Experience building or maintaining CI/CD pipelines with Azure DevOps
Familiarity with ITSM and incident workflows using ServiceNow
Strong written communication skills with experience documenting systems and processes in Confluence
Ability to work independently in a remote or hybrid environment
Preferred Qualifications
Experience defining and operating against SLOs and error budgets
Infrastructure-as-Code best practices beyond Terraform (modules, testing, CI integration)
Experience with containers and orchestration (Docker, Kubernetes)
Experience supporting large-scale, high-availability production systems
Prior experience mentoring engineers or serving as a technical lead
What We Offer
Competitive salary and comprehensive benefits
Flexible work location with hybrid or fully remote options
Real ownership of production systems and reliability outcomes
A culture that values automation, learning, and continuous improvement
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Clickhereto access benefits specific to your location.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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