Online Learning Support Coordinator
Confirmed on the employer's own hiring board on Oct 30, 2026. First seen by Alion on Oct 30, 2026.
Online Learning Support Coordinator
Salary: R18,000 to R25,000 per month
Location: Fully remote, South Africa
Hours: Full-time, UK business hours
Engagement: Independent contractor
Organisation: Remote Recruitment
Remote Recruitment is looking for a helpful, organised Online Learning Support Coordinator to support learners and course administration. You will help people access learning materials, keep course records up to date and coordinate routine queries with the relevant team.
What you will do
- Respond to learner enquiries about course access and schedules.
- Help resolve routine login and navigation problems using approved support steps.
- Manage course bookings, enrolment updates and attendance records.
- Send course reminders and approved learner communications.
- Coordinate session details with tutors or programme staff.
- Maintain accurate learner-support notes and escalate unresolved issues.
- Collect feedback and flag recurring problems.
- Handle learner information confidentially.
What we are looking for
- At least one year of customer support, course administration or related coordination experience.
- Clear written and spoken English.
- Patience when helping users with different levels of digital confidence.
- Strong organisation and attention to detail.
- Confidence using online systems, calendars and spreadsheets.
- The ability to coordinate several queries and follow-ups.
- Reliability and the ability to work independently.
- A suitable quiet workspace, reliable internet and a practical backup plan for connectivity or power interruptions.
Nice to have
- Experience using a learning-management system.
- Previous online education, training or student-support experience.
- Experience supporting virtual sessions or webinars.
What is on offer
- Monthly remuneration of R18,000 to R25,000, depending on relevant experience.
- A fully remote role based in South Africa.
- Full-time work aligned with UK business hours.
- A varied remote role combining learner support, digital access assistance and course administration.
Who can apply
Applicants based in South Africa who can work the required hours and demonstrate the relevant skills and experience for this role.
How to apply
Apply through this advert with your updated CV. Describe your relevant support experience and any learning platforms you have used. Include your availability and remote-working setup.