Account Manager

Job Description:

• Manage and sell Renaissance Learning’s products and services within an assigned territory
• Achieve revenue goals through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities
• Cultivate and develop long-term customer relationships, maintain high product renewal rates, and collaborate with Customer Success and Account Executive teams
• Serve as the primary account contact, increasing customer loyalty and retention while driving business value and expansion
• Drive new business, cross/up-sell, and renewal opportunities by engaging multiple decision makers and growing the assigned book of business
• Sell consultative solutions aligned with customers’ unique problems and strategic objectives
• Lead account, internal, and external partners to develop winning solutions
• Understand K-12 education customers, districts, administrative roles, funding, purchasing processes, buying cycles, policies, practices, trends, and school board oversight
• Maintain technical knowledge of common ed tech tools and trends, policies, practices, and marketplace competition
• Build customer rapport through factual accuracy, product expertise, reliable delivery, and market insights
• Travel occasionally for customer engagements, conferences, and other revenue-generating activities

Requirements:

• 3+ years with prior experience in sales
• Proficient in collaboration tools (e.g., Outlook, Microsoft Teams, etc.)
• Familiarity with CRMs and other sales technology (e.g., Salesforce, MS Dynamics)
• Knowledge of education customers, their organizational structures, and leadership personas
• Excellent written and verbal communication skills, including presentation skills
• Applicants must be authorized to work for any employer in the United States
• Experience in education sales (bonus point)
• Demonstrated capacity for resourcefulness and creative problem-solving (bonus point)

Benefits:

• World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
• Health Savings and Flexible Spending Accounts
• 401(k) and Roth 401(k) with company match
• Paid Vacation and Sick Time Off
• 12 Paid Holidays
• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
• Tuition Reimbursement
• Life & Disability Insurance
• Well-being and Employee Assistance Programs