Account Manager II

Job Description:

• Manage and sell Renaissance Learning’s products and services within an assigned territory
• Achieve revenue goals through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities
• Cultivate and develop long-term customer relationships
• Maintain high product renewal rates
• Collaborate with Customer Success partners and Account Executive team members
• Serve as the primary account contact for customers
• Increase customer loyalty and retention while driving business value and expansion
• Drive new business, cross/up-sell, and renewal opportunities by engaging multiple decision makers
• Grow assigned book of business to exceed revenue goals
• Understand and sell solutions aligned to customers’ unique problems and strategic objectives
• Lead account teams and internal/external partners to develop winning solutions
• Apply deep knowledge of the K-12 education space, districts, school administration, funding, purchasing processes, buying cycles, policies, practices, trends, and school board oversight
• Maintain technical knowledge of common edtech tools and trends
• Build customer rapport through factual accuracy, expertise, reliable delivery, and market insights
• Travel occasionally for customer engagements, conferences, and other revenue-generating activities

Requirements:

• 4+ years with prior experience in sales
• Proficient in collaboration tools (e.g., Outlook, Microsoft Teams, etc.)
• Familiarity with CRMs and other sales technology (e.g., Salesforce, MS Dynamics)
• Knowledge of education customers, their organizational structures, and leadership personas
• Excellent written and verbal communication skills, including presentation skills
• Applicants must be authorized to work for any employer in the United States
• Renaissance is unable to sponsor or take over sponsorship of an employment Visa at this time

Benefits:

• World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
• Health Savings and Flexible Spending Accounts
• 401(k) and Roth 401(k) with company match
• Paid Vacation and Sick Time Off
• 12 Paid Holidays
• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
• Tuition Reimbursement
• Life & Disability Insurance
• Well-being and Employee Assistance Programs