Inside Sales S1

Who is Rensa Filtration?

Rensa Filtration is a family of companies dedicated to air filtration. By investing in innovation and the people who drive it, we manufacture, market, and distribute best-in-class solutions in the United States and Canada that keep environments safe and industries thriving.

What We Do

• We improve the environment - making indoor and outdoor environments cleaner by eliminating process contaminants through superior products and media.
• We drive innovation in air filtration - by investing in the people and companies that develop the solutions that today’s world demands - to bring those innovative products to market so that our customers can bring maximum value and safety to the facilities and businesses they serve.

What you will do:

The Inside Sales I is an entry-level role responsible for supporting sales activities through customer outreach, order processing, and administrative tasks. This position focuses on building product knowledge, developing communication skills, and learning sales systems and processes. The representative works under close supervision and contributes to customer satisfaction and revenue growth through responsive service and accurate order handling.

• Respond to inbound customer inquiries via phone, email, or chat in a timely and professional manner.
• Assist with order entry, quoting, and basic product information.
• Support outbound call campaigns to follow up on leads or promote products.
• Maintain accurate customer records and update CRM systems.
• Collaborate with sales team members to ensure smooth handoffs and customer follow-up.
• Learn and apply company sales policies, procedures, and product offerings.
• Resolve basic customer issues or escalate to appropriate team members.
• Participate in training and development programs to build sales and product knowledge.
• Other Accountabilities as Assigned

Education & Experience:

• High school diploma or GED required.
• 0-1 year of experience in customer service, sales, or administrative support preferred.

• Strong verbal and written communication skills.
• Basic proficiency in Microsoft Office and CRM systems.
• Ability to work in a fast-paced, team-oriented environment.
• Customer-focused mindset with attention to detail and accuracy.

What Rensa provides:

• Paid Time Off
• Health
• Dental
• Vison
• Health Savings Account
• Basic Life / Voluntary Life & AD&D
• Short/Long-Term Disability / Buy-Up Short/Long-Term Disability
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Cancer Insurance
• Employee Assistant Program

Competencies:

• Learn to use professional concepts. Apply company policies and procedures to resolve routine issues.
• Works on problems of limited scope. Follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.
• Normally receives detailed instructions on all work.

• Typically requires no previous professional experience.

Working Conditions:

OfficeEnvironment: This position is primarily performed in a professional office environment with standard lighting, temperature, and noise levels. The role requires prolonged periods of sitting at a desk and working on a computer. The employee must be able to access and navigate office and production areas as needed. Occasional lifting of items weighing up to 20 pounds may be required, such as boxes, office supplies, or product samples. The position may also involve regular interaction with internal teams, vendors, and logistics personnel, requiring effective verbal and written communication skills. Standard business hours apply, with occasional flexibility based on operational needs.

Note: The above working conditions are subject to change based on company policies and the nature of specific projects or assignments. Any modifications or updates will be communicated in a timely manner.

EEO Statement:

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Rensa Filtration is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

M-F 8-5 pm