Warehouse Manager

Warehouse Manager

Calgary, AB

Target Specialty Products (TSP) is a leading North American Distributor serving the Professional Turf and Pest Management industries. We proudly support a wide range of sectors including: Pest Management Professionals (PMPs), golf course management, lawn care operators, municipalities and sports turf. with a network of 100+ experienced sales representatives across Canada and the US and more than 45 conveniently located branch locations, we are committed to delivering top-tier products, solutions and support tailored to the unique needs of our customers. Our strategic focus to build the largest local presence in Canada ensures fast, reliable service and a deep understanding of regional challenges. We currently operate warehouse facilities in BC, AB, QC and ON positioning us to provide timely distribution and support across the country

The Warehouse Manager will be responsible for managing staff, ensuring efficient workflow, maintaining inventory accuracy, and driving continuous improvement initiatives.The Warehouse Manager is required to ensure the location meets/ exceeds the company's customer order fulfillment targets on a regular basis. The Warehouse Manager will play a critical role in ensuring smooth warehouse operations while maintaining safety standards and maximizing productivity.

Number of vacancies: 1

The job advertisement is for an existing position for the company.

Compensation: $65,000.00/year plus bonuses, benefits and RRSP matching

Duties & Responsibilities

• Manage day-to-day warehouse operations, including receiving, storage, order fulfillment, packing, and shipping to ensure smooth workflow and on-time delivery.
• Oversee inventory control processes, including stock levels, cycle counts, and loss prevention. Ensure inventory accuracy and proper product storage.
• Identify inefficiencies in warehouse processes and implement improvements to optimize operations, reduce costs, and enhance productivity.
• Supervise, train, and develop a small team of warehouse associates, ensuring high performance and continuous improvement.
• Ensure adherence to all safety protocols, standards, and company policies. Promote a culture of safety and ensure all equipment and tools are properly maintained. Obtain and maintain all necessary certifications and licenses.
• Monitor and manage the warehouse budget, controlling costs while maintaining high standards of service.
• Work closely with customer service and sales teams to resolve issues related to product availability, order fulfillment, and shipping timelines.
• Develop and maintain strong relationships with key customers to ensure their needs are met and to support long-term business partnerships.
• Address customer concerns and inquiries related to warehouse operations and deliveries in a timely and professional manner.
• Track key performance metrics (KPIs), analyze operational data, and prepare reports for senior management to inform decision-making.
• Manage daily logistics costs by monitoring transportation, freight, and delivery expenses, identifying cost-saving opportunities, and ensuring spending remains within budget while maintaining operational and customer service requirements.

Requirements

• 3+ years of experience in warehouse or branch operations management, with at least 3 years in a multi-site supervisory role.
• Proven experience managing warehouse operations, including inventory control, order fulfillment, and staff supervision.
• Strong leadership and team management skills with a focus on employee development.
• Experience with Agrichemical Warehousing Standards Association (AWSA) a definite asset
• Proven track record of implementing process improvements, increasing operational efficiency, and managing operational budgets.
• Obtain and maintain all necessary certifications and licenses, including provincial-specific pest & turf industry certifications.
• Excellent organizational and problem-solving skills, with the ability to multitask and prioritize in a fast-paced environment.
• Strong understanding of warehouse management systems (NAV), inventory control, and distribution processes.
• Knowledge of safety regulations, safety protocols, and compliance standards.
• Excellent communication skills
• Forklift certification preferred
• Move up to 50+ pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.

Benefits

AI technology may be used in selecting candidates for interviews.

Target Specialty Products is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Target Specialty Products is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please inform us if you require accommodation during any stage of the recruitment process.