Sales Operations Analyst

ADI Global Distribution is seeking a motivated, analytical, and collaborative Sales Operations Analyst to support and optimize our sales strategy and execution. This role plays a critical part in enabling the sales organization through data-driven insights, process improvements, and technology enablement. As part of the Revenue Operations team, you will partner with cross-functional stakeholders to deliver scalable solutions that drive performance and business growth.

JOB DUTIES:

• Partner with sales teams to provide reporting, analysis, and operational support that helps improve sales effectiveness.
• Prepare, analyze, and interpret sales and operational data using internal and external sources. Identify trends, data discrepancies, and process gaps, and provide recommendations for review.
• Maintain and support sales reporting tools, dashboards, KPIs, and data sources to ensure data accuracy and consistency.
• Assist in the development of reports and analyses related to sales performance, customer trends, pipeline activity, and product performance.
• Support forecasting, territory planning, account assignment, and target-setting activities through data collection, analysis, and documentation.
• Contribute to CRM, reporting, and process improvement projects by assisting with requirements gathering, testing, documentation, and user support.
• Investigate routine business and system issues, perform root cause analysis, and recommend solutions within established processes and guidelines.
• Provide analytical support for business initiatives and special projects, delivering insights that help inform operational decisions.
• Assist with training, documentation, and user adoption of sales processes, reporting tools, and CRM capabilities.
• Maintain data quality standards and support efforts to improve operational efficiency and reporting accuracy across the sales organization.

YOU MUST HAVE:

• 2-5 years of experience in Sales Operations, Business Analysis, Revenue Operations, or a comparable analytical role.
• Strong analytical and problem-solving skills with the ability to interpret data and communicate findings effectively.
• Experience utilizing Microsoft Excel and business intelligence tools to analyze data and create reporting solutions.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities.
• Effective communication and collaboration skills with the ability to work across functional teams.

WE VALUE:

• Experience working with Salesforce or similar CRM platforms.
• Familiarity with Power BI, Tableau, SQL, Snowflake, or other reporting and analytics tools.
• Understanding of sales operations processes, reporting, forecasting, or territory management.
• Experience supporting commercial, distribution, technology, or B2B sales organizations.
• Experience working with geographically dispersed teams and stakeholders.

Tools & Tech Stack: We work with a modern stack including:

• Salesforce for CRM
• Power BI and Tableau for analytics and reporting
• PowerBI, SQL and Snowflake for data analysis
• Additional tools: Excel, Smartsheet, Microsoft