SharePoint & Knowledge Manager

Job Description

NetImpact is seeking a SharePoint & Knowledge Manager to design, administer, and optimize enterprise content platforms supporting internal and external stakeholder engagement. This role blends strong SharePoint engineering and administration capabilities with structured content and knowledge management to build scalable intranet and extranet solutions, implement automated workflows, and maintain a centralized communications hub as the authoritative source for enterprise content.

The ideal candidate will architect and manage small content management system (CMS) in Microsoft environments (e.g., SharePoint), enforce content governance standards, and enable efficient, repeatable content lifecycle processes. This role is critical to ensuring information is accessible, well-structured, and aligned with organizational standards while supporting high-tempo operational and communications needs.

*The individual must live within a 50-mile radius of Scott AFB, IL as you will be required on-site 3 days a week.

Responsibilities

• Design, configure, and administer SharePoint Online environments, including site architecture, permissions, libraries, and external-facing (extranet) capabilities
• Develop and implement automated workflows using Power Automate and related tools to support intake, approvals, publishing, and lifecycle management
  • Integrate SharePoint with Microsoft Teams, Outlook, and other M365 services to support collaboration and content distribution
• Build and maintain scalable intranet/extranet solutions that support structured content delivery and stakeholder access - working with Web Master and other external departments to ensure functional requirements are met by collaborates
• Establish and enforce content governance standards, including taxonomy, metadata, version control, and document lifecycle policies
• Serve as owner of enterprise content repositories (Comms Hub), ensuring accuracy, consistency, and accessibility of materials
  • Build and manage SharePoint-based content management systems (CMS) and structuring content for usability, accessibility, and scalability
• Translate intake requirements into structured, user-friendly content and templates aligned with enterprise standards
• Optimize information architecture and search functionality to improve discoverability and user experience
• Coordinate content review, validation, and publishing processes to meet defined SLAs and quality expectations
• Monitor platform performance, usage analytics, and adoption trends; implement improvements based on insights
• Collaborate with cross-functional teams (communications, IT, OCM) to align platform capabilities with operational and stakeholder needs

Qualifications

Required Qualifications

• Ability to obtain Secret Clearance
• Bachelor’s degree in Information Systems, Computer Science, Digital Media, Communications Technology, or related field (or equivalent experience)
• 5+ years of experience designing, administering, and optimizing SharePoint Online / Microsoft 365 environments in an enterprise setting
  • Strong experience with Microsoft 365 ecosystem, including SharePoint Online, Power Automate, Power Apps, and Teams integration
  • Strong hands-on experience with SharePoint site architecture, including site collections, hub sites, permissions models, document libraries, and external (extranet) collaboration environments
• Solid understanding of information architecture, taxonomy design, and content governance best practices
• Experience managing permissions, site collections, content databases, and document libraries
• Proficiency with Power Platform tools (Power Automate, Power Apps) to design and implement automated workflows (e.g., intake, approvals, publishing, notifications)
• Working knowledge of SharePoint Framework (SPFx), HTML/CSS, and basic JavaScript for customizing pages, web parts, and user experience
• Working knowledge of PowerShell scripting for SharePoint administration and automation
  • Familiarity with SQL Server or backend data structures supporting SharePoint environments
  • Experience designing and implementing information architecture, including taxonomy, metadata strategy, tagging, and content lifecycle governance
• Experience documenting system architecture, configurations, and processes
• Strong understanding of user experience (UX) and interface design principles for intranet/extranet platforms
• Strong content quality control skills, including editing, structuring, and standardizing content to align with enterprise branding and governance standards

Preferred

• Local to Scott Air Force Base
• Active Secret Clearance
• Microsoft certifications (e.g., Microsoft 365 Certified: SharePoint Administrator, Power Platform certifications)
• Experience using analytics and reporting tools (e.g., SharePoint usage reports, Power BI, Google Analytics) to measure engagement, usage patterns, and platform performance
• Experience working in structured environments with defined workflows, SLAs, and governance requirements
• Experience supporting federal or large-scale enterprise environments
• Experience working in Agile or fast-paced delivery environment

About Us

At NetImpact Strategies, we post salary ranges in compliance with the specific labor laws and regulations of each county and state, ensuring transparency and fairness in our hiring practices. This approach reflects our commitment to adhering to legal requirements and promoting equitable pay standards across all regions where we operate. The posted salary range for this role is $80,000-105,000. The posted salary range is not an exact indication of the actual compensation offered and is instead a range of what NetImpact, in good faith, could compensate at the lowest and most high end of the salary market. In general, NetImpact may not pay the top of the salary range. Compensations are determined by several mitigating factors including skillset, experience, trainings, location, and other factors including benefits packages.

Perks of working at NetImpact Strategies

• Your health comes first - we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team

• Invest in your future - 401(k) Plan - Immediately vested employer contributions; no matching required

• Work hard, play hard - we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays

• Pawsitively pawesome - Pet Insurance (because our little critters are part of our families, too!)

• Invest in your education - Tuition reimbursement, internal training programs, & company-sponsored industry certifications!

• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024!

• Have fun and celebrate and give back - Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact [email protected].