Data I/O Operator

Brief Description

Job Title: Data I/O Operator

Experience Range: 5-10 Years

Reports to: Delivery Manager

Location: Bengaluru, India (Hybrid)

Direct Reports: No

Department: Content

About Resillion

Resillion is a global provider of digital assurance, cybersecurity, and testing services. We help organisations strengthen their security posture, protect critical assets, and deliver high-quality digital solutions. Our teams operate across multiple specialist disciplines, including Digital Forensics, Incident Response, SOC Operations, Quality & Compliance, and Technical Consultancy. We are committed to excellence, continuous improvement, and delivering trusted, customer-focused services that meet the highest professional and accreditation standards

Role Overview

The Lead Data I/O Operator is responsible for managing the secure and accurate transfer, storage, archiving and delivery of digital media content. While ensuring file integrity and compliance with security requirements.

Key Responsibilities

• Manage and monitor all incoming and outgoing data transfers across platforms.
• Perform SAN clean-up, archiving, and data lifecycle maintenance to optimize storage usage.
• Ensure security protocols are followed rigorously across all workflows and systems.
• Guarantee 100% accuracy in data deliveries by verifying file integrity, metadata, and specifications.
• Utilize tools such as Aspera, Signiant, and others for efficient and secure file transfers.
• Interpret and generate XML schema, metadata templates, and delivery manifests as needed.
• Handle a wide variety of audio and video file types and understand their technical specifications.
• Learn and retain an extensive range of workflows, client specs, and delivery procedures.
• Maintain highly accurate data entry, tracking, and record keeping.
• Prioritize and manage multiple tasks in coordination with Project Managers under tight deadlines.
• Troubleshoot technical or workflow-related issues and offer timely solutions.
  
  

The Lead Operator will

• Oversee day-to-day activities of the Data I/O team to ensure operational coverage and efficiency.
• Delegate tasks and monitor team workload to keep all projects on schedule.
• Train and mentor new and existing team members on workflows, tools, and best practices.
• Act as the primary point of contact for escalations and coordinate with cross-functional departments.
• Help develop and maintain Standard Operating Procedures (SOPs) for consistency and scalability.
• Identify inefficiencies or workflow bottlenecks and propose solutions to improve throughput.
• Coordinate with engineering and IT to resolve infrastructure or system-related issues.
• Track performance metrics and provide feedback to management on team progress and needs.
• Assist in staffing coordination and shift planning to ensure 24/7 coverage where applicable.
  
  

The ideal candidate would possess

• Working knowledge of media formats such as LTO, hard drives, ProRes, H.264, IMF, etc.
• Excellent interpersonal and communication skills; able to work across departments and with clients.
• Strong organizational skills and a detail-oriented mindset.
• Natural leadership qualities with the ability to guide and support team members.
• A self-starter attitude and comfort working with minimal supervision.
• Strong problem resolution and critical thinking skills.
• Flexibility to adapt to rapidly evolving workflows and technologies.
  
  

Why Join Us

At Resillion, you'll have the opportunity to work on large-scale digital transformation programmes and enterprise SAP implementations. You'll collaborate with highly skilled professionals, utilise industry-leading automation tools, and help deliver high-quality solutions that enable our customers to achieve their business goals.