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Location
In office (Kuala Lumpur)
Employment
Full-Time
Overview
Company
Impact
Profile match
ResMed is a medical device company founded in Sydney in 1989 by a physician who had helped develop the first practical treatment for obstructive sleep apnoea and could not persuade anyone else to commercialise it. It makes the masks, flow generators and ventilators used to treat sleep apnoea and chronic respiratory disease, and it has built a large software business in the cloud platforms that manage those devices and the out-of-hospital care around them. Now headquartered in San Diego and listed in New York and Sydney, it shares the sleep apnoea market largely with Philips and benefited substantially from its competitor's device recall.

Our people are foundational to our strategy- they are not ‘resources’ that we leverage! Our People team (formerly Human Resources) partners with leaders to engage and attract high performing, diverse, entrepreneurial talent. We continuously challenge ourselves to be BOLD in our thinking, design and delivery of people solutions that enable our people to be the best that they can be and drive exceptional ResMed success.

Role Overview

As a People Experience Operations (PXO) Specialist supporting the EMEA region, you will operate in a dynamic, international environment. Working remotely, you will play a key role in enhancing the employee experience by optimizing and implementing PXO processes, ensuring consistency, and driving operational excellence across the region.

Key Responsibilities

  • Support the development, implementation, and continuous improvement of PXO processes across EMEA

  • Collaborate with local and global stakeholders to ensure alignment with regional standards, policies, and guidelines

  • Act as a key liaison with PSS and foster strong cross-team and cross-cultural collaboration

  • Partner with internal stakeholders including People Advisors, Legal, Occupational Safety, and other functions

  • Manage and resolve complex or non-standard employee queries within the People Operations scope

  • Support region-specific initiatives such as quality management (QM), occupational safety, and SOX compliance activities

  • Create and maintain documentation, workflows, and reports beyond standard operational topics

  • Contribute to and lead PXO-related projects, including the rollout of new processes and improvements at the EMEA level

  • Analyze HR and operational data to generate insights and recommend improvements to enhance employee experience

  • Coordinate onboarding, employee lifecycle changes, and offboarding processes in partnership with PSS

  • Organize and facilitate virtual meetings, workshops, and training sessions

  • Support change management initiatives and contribute to corporate culture programs

Qualifications & Experience

  • Bachelor’s degree in Business Administration, Human Resources, Psychology, or a related field

  • Proven experience in PXO, HR, or People Operations, ideally within an international or EMEA-focused organization

  • Fluency in German and English (written and spoken) is required; additional languages are a plus

  • Strong communication, interpersonal, and organizational skills

  • Ability to work independently with a structured, detail-oriented, and solution-focused approach

  • Experience with HRIS systems and proficiency in MS Office tools

  • High level of intercultural awareness, empathy, and adaptability

What We’re Looking For

  • A proactive and reliable team player who thrives in a fast-paced, international environment

  • A problem-solver who can navigate ambiguity and handle complex employee matters

  • Someone passionate about improving processes and delivering a positive employee experience.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!We commit to respond to every applicant.

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