Assistant Dispensary Manager

Key Responsibilities

• Operational & Team Leadership
• Supervise Dispensary Associates and Key Holders during daily operations
• Drive team productivity, morale, and service standards
• Assist with scheduling, staffing coordination, and daily workflow management
• Coach and develop team members to ensure performance alignment
• Promote a positive, accountable, and patient-focused store culture
• Compliance & Regulatory Oversight
• Review, maintain, and communicate updates to Restore Dispensaries SOPs
• Ensure updated SOPs are accessible for scheduled and unscheduled DOH audits
• Assist in overseeing medication dispensing procedures in compliance with DOH and state regulations
• Ensure reportable events are documented and submitted promptly
• Maintain accurate recordkeeping and audit readiness
• Inventory & Cash Management
• Assist in overseeing pre-packaged inventory management and vault-to-floor movement
• Ensure nightly and monthly audits are conducted in alignment with company standards
• Monitor inventory reconciliation processes and support the Inventory Specialist
• Oversee adherence to cash handling procedures, including POS accuracy, reporting, deposits, and reconciliations
• Cross-Department Collaboration
• Coordinate with department leaders to ensure smooth store operations
• Support the Dispensary Manager in executing operational and compliance initiatives
• Act as a leadership resource during manager absences

Required Qualifications

• 3+ years of responsible retail experience, including at least 2 years in management
• Experience in regulated retail or medical marijuana strongly preferred
• Strong knowledge of medical marijuana products and patient consultation
• Experience in inventory management and reconciliation
• Strong reporting and analytical skills
• Excellent conflict resolution and decision-making abilities
• Basic math and strong computer proficiency
• Cash handling experience with high accuracy
• Ability to lift, bend, twist, stand, and walk as required
• Flexibility to work opening, closing, weekends, and holidays

What You Bring

• Leadership
• Strong coaching and team development skills
• Ability to balance operational demands with team morale
• Solutions-focused mindset
• Integrity
• Commitment to compliance and ethical decision-making
• Leads by example in professionalism and accountability
• Business Acumen
• Strong organizational and time-management skills
• Ability to manage multiple operational priorities
• Data-informed and results-driven approach
• People Skills
• Exceptional communication and interpersonal abilities
• Patient-first mentality focused on loyalty and education

Bonus If You Have

• 2+ years’ experience in regulated medical marijuana
• Bachelor’s degree in Business or related field
• Expert-level medical marijuana product knowledge
• Experience managing audits and compliance documentation