Dispensary Associate

Key Responsibilities

• Manage the patient check-in process while maintaining confidentiality and compliance
• Accurately fulfill and prepare patient orders promptly
• Enter patient and product information into MJ Freeway, label products, apply discounts/rewards, and complete transactions
• Perform accurate cash handling in accordance with SOPs
• Maintain compliance standards and prevent diversion
• Assist with daily inventory counts and product organization
• Maintain a clean, organized, and well-stocked dispensary
• Adapt to varying sales volumes while maintaining a positive patient experience
• Provide product education and personalized guidance to patients
• Represent the Restore brand with professionalism and enthusiasm

Required Qualifications

• Must be at least 21 years of age at the time of hire
• Experience in customer service (retail, hospitality, or patient-facing roles preferred)
• Cash handling experience with strong accuracy
• Working knowledge of medical marijuana products and their potential benefits
• Basic math and computer proficiency
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Flexibility to work opening, closing, weekends, and holidays

What You Bring

• Compassion
• A genuine desire to help patients
• Strong listening skills and empathy
• Ability to build trust and rapport
• Adaptability
• Comfortable with change and new processes
• Calm under pressure
• Team-oriented mindset
• Growth Mindset
• Eagerness to learn and develop
• Openness to feedback
• Respectful and positive attitude

Bonus If You Have

• Experience in the medical marijuana industry
• Advanced product knowledge
• Strong relationship-building skills
• A passion for patient education