Software Engineer, Resources

ABOUT RETOOL

Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling support workflows, building admin dashboards, and countless processes you might never have thought of. But most companies don't have the resources to properly invest in these tools, leading to a lot of old, clunky internal software, or worse, teams still stuck in manual and spreadsheet workflows.

AI has changed who gets to build software. The definition of "developer" now includes analysts, operators, and domain experts creating solutions directly-and the tools they reach for are multiplying by the week. That's both an opportunity and a challenge: as more people build with more AI tools, the risk of shipping ungoverned software into production grows just as fast.

At Retool, we're building the platform that makes all of it safe to ship. Build with any AI tool you want, then deploy into one place that connects to your real business data, enforces enterprise policies automatically, and lets teams create once and reuse everywhere with shared, trusted components. The cost of building software has collapsed. The cost of governing it hasn't-and that's the problem we solve.

Developers and domain experts have already automated over 100 million hours of work on our platform, freeing them to focus on creative problem-solving and strategic work that drives real business value. The people closest to the problem can now build the software to solve it, safely, and within enterprise guardrails.

Let's build the future together.

WHY WE'RE LOOKING FOR YOU

Retool started as a way to address obstacles with internal tools and has grown into a company that solves internal tooling for thousands of companies (big and small). We’ve done a lot with a little-we have a growing engineering team and a laundry list of features and foundational improvements we want to tackle.

To continue our fast-paced growth, we need to build a world-class engineering team. You’ll help us get there by owning end-to-end projects, talking with customers, and ultimately supporting the growth of Retool the product and the business.

WHAT YOU'LL DO

Data is the fuel that powers Retool apps and workflows. The primary responsibility of the Resources team is to make sure that this “data fuel” is readily available and accessible to support new use-cases built on Retool. This means:

• We’ll make it possible to connect any external resource, such that the lack of ability to connect existing data doesn’t block new use-cases or customers.
• We’ll provide built-in resources, such that builders always have whatever they need to build their next app, from databases to LLM-powered workflows.
• We’ll make it easy and intuitive to reliably work with these resources, such that it’s far easier to work with data in Retool than outside of Retool. Every Retool customer is a customer of this team.

IN THIS ROLE YOU'LL:

• Design, build and manage backend primitives so that users can focus solely on their business logic (e.g. RetoolDB, our managed database solution; and RetoolAI, our built-in framework for wiring LLM interactions into apps and workflows)
• Blend product thinking with API and backend design (e.g. how can we make Kafka event streams intuitive to the user and easy for us to maintain, how can we help a user use Slack without needing to dive into its documentation?)
• Debug customer problems + build features for them (e.g.. "the Google Sheets integration doesn't support adding rows", and "what's the best way to support that? Via cell ranges, or via a lightweight, home-grown ORM?")
• Apply a platform mindset to what you build (e.g.. How can I implement PKCE such that it can easily be reused across all of our Oauth integrations?)
• Support 20M requests/day via 70+ ways to connect data

THE SKILLSET YOU'LL BRING:

• 5+ years experience in professional software development, ideally some of which you’ve spent in startups
• Experience owning technically challenging and demanding cross-functional projects
• Experience across the entire stack, from backend to frontend (and if you have a preference, we’d love to hear it!)
• Experience with cloud based infrastructure like Azure, AWS or GCP
• Ability to make technical decisions quickly, while looping in key stakeholders, too
• A customer-first mindset and an interest in talking with customers to make sure what we’re building meets their needs
• Habit of introspection and understanding what’s helped you be successful in the past

NICE TO HAVE:

• Experience in JavaScript / TypeScript
• Experience building integration platforms or operating a large set of integrations
• Familiarity with AI/LLM-backed systems (e.g. prompt orchestration, embeddings, vector search), especially as part of a broader platform or product
• Bonus points if you have experience in mentoring other team members

For candidates based in the United States, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location.

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

The base pay range for this role is $163,800 - $306,000 per year.

Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!

Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.