Location
Remote/Hybrid (South Africa)
Overview
Company
Impact
Profile match
ReWorks Solutions is a remote staffing and outsourcing company that recruits native English-speaking professionals in South Africa and places them in managed remote teams working US business hours for client companies. Beyond recruitment it provides background checks, performance monitoring, coaching and account management, and it offers billing, logistics, data and medical billing teams with a focus on HIPAA-compliant work for US healthcare and service businesses. Its postings cover executive and virtual assistants, schedulers, intake and authorization coordinators, medical billers, bookkeepers, accountants, recruiters, data analysts and call centre agents.
Job Opening: Intake & Recruitment Coordinator (ABA)
Location: Remote (Working US Hours - 9am-5pm EST)
Type: Full-Time
Salary: Paid in South African Rands (ZAR)
Key Responsibilities
- Manage the full client intake process, ensuring a smooth and positive experience
- Act as the first point of contact for new client inquiries, providing timely and professional communication
- Collect, review, and organize client documentation accurately
- Coordinate service initiation, including scheduling and internal team communication
- Maintain ongoing follow-ups to ensure high levels of client satisfaction and customer success
- Support recruitment efforts, including sourcing, screening, and coordinating candidates
- Schedule interviews and manage candidate communication throughout the hiring process
- Assist with onboarding of new hires
- Maintain and update candidate and client pipelines using systems such as Monday.com
- Track and manage workflows for both intake and recruitment functions
- Collaborate with internal teams to ensure staffing and client needs are met efficiently
Requirements
- Proven experience in intake coordination, recruitment, or customer success (preferably within healthcare or ABA)
- Strong communication and interpersonal skills
- Ability to manage both client-facing and recruitment responsibilities
- Highly organized with strong attention to detail
- Ability to multitask and work in a fast-paced environment
- Experience with Monday.com or similar CRM/project management tools (preferred)
- Customer-focused mindset with a commitment to service excellence
- Strong problem-solving and administrative skills
Benefits
- Comfortable working U.S. hours
- Remote work from home
Fraud Disclaimer:ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
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