Presales Manager

The Company 

RightShip is the maritime industry's leading safety and risk intelligence platform. We exist to advance the vision of a Zero Harm maritime industry by enabling better safety decisions across the ecosystem.

By combining trusted standards, AI-native technology, rich maritime data and industry expertise, RightShip transforms complex safety and operational risk into intelligence our customers can act on with confidence.

More than 1,000 organisations worldwide rely on RightShip to strengthen safety, improve resilience, simplify compliance and raise standards across global shipping. As RightShip evolves into a scalable intelligence platform, we continue to connect the global supply chain around a shared ambition: safer people, safer vessels and a safer, more sustainable industry.

To find out more visit RightShip.com. 

What we offer 

We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices. 

We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you’re working with us.

What makes RightShip a great place to work at:

RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger-as individuals, as communities and as an organization.

Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement.  At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you!

Reporting to the Head of Pre-Sales, you will play a pivotal support role in the ongoing success and expansion of RightShip’s maritime safety and sustainability solutions. This position focuses on leading in the development and delivery of existing tailored solutions that meet customer-specific needs, particularly in the context of workflow optimization, safety decision-making, identification of key pain points in their current workflows, data and insights required to make sustainability decisions.  

You will play a lead role in solution design and client engagement, ensuring RightShip’s maritime safety and sustainability solutions are strategically aligned with customer requirements. This role bridges commercial, product, and technical functions by owning discovery processes, shaping solution proposals, and mentoring peers.  

This is a high-exposure role that involves interacting with major global shipping companies, charterers, regulators, and port authorities, contributing to solutions that address complex safety, compliance, and environmental requirements in the maritime sector.  

Major Responsibilities  

• Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences
• Conduct discovery calls and workshops with customer stakeholders; document requirements and business outcomes
• Translate customer needs into standard or tailored solution outlines, data flows and integration notes; coordinate inputs from internal SMEs
• Prepare RFP/RFI content, schedules and solution narratives; contribute to, but do not own, bid strategy
• Deliver persuasive product demos and targeted presentations addressing customer pain points; capture objections and mitigation actions
• Maintain competitive feature matrices and assist with win/loss insights for regional teams
• Provide inputs to Product and Business Development, representing the “voice of the customer”
• Resolve complex presales queries by applying policy/process knowledge; escalate exceptions where policy interpretation is required
• Track customer feedback and support continuous improvement in demo assets, proposal templates and discovery checklists
• Contribute insights on industry trends such as maritime regulations (IMO, SOLAS, MARPOL), sustainability frameworks (EEXI, CII), decarbonization and digitalization to shape solution direction

Qualifications, Skills and Experience  

• 10 - 12 years in the maritime industry with particular focus on implementing digital and software solutions
• Deep domain expertise in maritime operations, fleet management, compliance, or port logistics
• Strong presentation, negotiation, and stakeholder management skills across senior organizational levels 
• Experience with maritime digital transformation initiatives (e.g., Smart Shipping, Decarbonization, Autonomous Vessels) 
• Familiarity with SaaS, integrations, and maritime compliance frameworksand knowledge of major CRM 
• Familiarity with data analytics platforms, voyage optimization, emissions tracking, or IoT solutions
• Multilingual skills advantageous
• Bachelor’s or Master’s degree in Maritime Studies, Engineering, Computer Science, Business, or related fields
• Track record leading pre-sales efforts for enterprise-scale software solutions is desired

RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.