Sales Manager, SOHO

Say hello to opportunities.

If you’re looking to be part of what’s next in communication, you’re in the right place.

At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio-AIR, AVA, and ACE-brings together automation, assistance, and insights across the entire conversation lifecycle. The result? More seamless, intelligent experiences for businesses everywhere.

With $2.5B+ in ARR and $250M invested in R&D annually, we’re building the future of AI-powered business communications.

This is where you and your skills come in. We’re currently looking for: a SOHO Sales Manager to lead, mentor, and develop a high-performing team of Account Executives focused on the Small Office/Home Office (SOHO) segment. You will drive revenue growth by converting inbound demand into closed deals at speed, while accelerating adoption of RingCentral’s newest innovations, including New Product Introduction (NPI) offerings and AI-powered solutions.

The ideal candidate is a self-starter with a strong track record in high-velocity, inbound-driven sales environments who thrives on coaching reps through fast-moving deal cycles. In this role, you will guide the team in responding quickly to inbound leads, running tight discovery and demo motions, and positioning RingCentral’s latest technologies to deliver meaningful outcomes for small businesses. You will work closely with Marketing, Sales Operations, and Product to turn new launches into pipeline and revenue.

Job Responsibilities:

• Lead and mentor a team of SOHO Account Executives to consistently achieve and exceed team quota in a fast-paced, high-volume inbound environment.
• Drive adoption and revenue growth of RingCentral’s NPI portfolio, including AI-powered communications solutions, by equipping reps with the messaging, discovery questions, and demo skills to lead with new products in every relevant deal.
• Coach reps on managing short sales cycles, including speed to lead, qualification, objection handling, urgency creation, and efficient close.
• Monitor and manage daily, weekly, monthly, and quarterly performance metrics, including lead response time, conversion rates, deal velocity, pipeline health, NPI attach and mix, and revenue outcomes for both individuals and the team.
• Maintain team quota attainment and step in on key deals and opportunities when needed to ensure team success.
• Hire, onboard, train, motivate, and coach Account Executives to achieve individual quota goals while developing future leaders within the organization.
• Partner with Marketing and Lead Management to optimize inbound lead flow, routing, follow-up cadences, and lead quality.
• Partner with Product, Enablement, and Sales Operations to launch NPI offerings, translate product updates into sales plays, and gather field feedback to improve positioning and processes.
• Maintain accurate reporting and forecasting in Salesforce, ensuring consistent pipeline hygiene and measurable progress toward key performance indicators.
• Lead regular team meetings, pipeline and deal reviews, call coaching sessions, and performance conversations to maintain a high-performing, collaborative culture.

To succeed in this role you must have experience in:

• 3+ years of quota-carrying sales experience in a high-velocity, inbound-driven environment, preferably with a focus on net-new customer acquisition in the small business market.
• Proven track record of consistently meeting or exceeding quota as both an individual contributor and sales leader.
• Experience leading and developing high-performing sales teams in a SaaS or cloud-based technology environment.
• Strong command of the full sales cycle, from inbound qualification through close, with the ability to coach reps on closing quickly and efficiently.
• Experience selling or positioning emerging technology solutions, AI-driven products, or new product introductions strongly preferred.
• Demonstrated ability to build and maintain strong relationships with internal cross-functional teams, including Marketing, Product, and Sales Operations.
• Data-driven approach to managing performance, with proficiency in Salesforce and sales analytics.
• Competitive, high-energy leader with a natural ability to coach, motivate, and inspire teams.
• Ability to thrive in a fast-paced, high-growth, and evolving environment.
• Strong interpersonal, organizational, and communication skills with the ability to influence across the organization.
• Bachelor’s degree preferred or equivalent professional experience.

What we offer:

• Comprehensive medical, dental, vision, disability, life insurance
• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
• 401K match and ESPP
• Paid time off and paid sick leave
• Paid parental and pregnancy leave
• Family-forming benefits (IVF, Preservation, Adoption etc.)
• Emergency backup care (Child/Adult/Pets)
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Free legal services that provide legal advice, document creation and estate planning
• Employee bonus referral program
• Debt refinancing assistance
• Employee perks and discounts program

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by BuiltIn, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral is a global leader in agentic voice AI-powered business communications, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. As the communications layer connecting businesses and customers, RingCentral is the front door of business communication and is in the advantageous position to apply AI at every phase of the conversation journey - before, during, and after each interaction. Our agentic AI portfolio includes autonomous voice-first AI agents that automate calls, assist in the moment, and analyze every interaction - enabling businesses to work smarter, respond faster, and connect more meaningfully with their customers. Visitringcentral.com to learn more.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Colorado, the compensation range for this position is between $140,000 and $165,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

This role has an application deadline of December 31st. Please apply prior to the deadline to be considered for the role.