Senior Network Engineer

Senior Network Engineer

Say hello to opportunities.

If you’re looking to be part of what’s next in communication, you’re in the right place.

At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio-AIR, AVA, and ACE-brings together automation, assistance, and insights across the entire conversation lifecycle. The result? More seamless, intelligent experiences for businesses everywhere.

With $2.5B+ in ARR and $250M invested in R&D annually, we’re building the future of AI-powered business communications.

This is where you and your skills come in. We’re currently looking for:

Our Senior Network Engineer is responsible for the design, implementation, and operation of the Global RingCentral Corporate Networks, ensuring that the network infrastructure is operating within the design specifications.

This engineer will produce architectural design recommendations for upgrades and drive future network functionality and architectures. Additional tasks are to collect operational and trend statistics and to analyze performance results.

This position is expected to provide advanced technical support for issues that are escalated from the network and systems operations teams and is the top escalation point for all critical network-related issues; training and knowledge transfers to other network team members are also expected.

Job Responsibilities:

• Design complex and efficiently operable networks to support real-time protocols.

• Network subject matter and policy expert.

• Continuously identify and leverage new technologies or methodologies.

• Vendor engagement.

• Operation of the Global RingCentral Corporate network environment.

• Capacity and performance management of existing infrastructure.

• Execute routine changes, provisioning services and deployments.

• Fault isolation, service recovery and incident analysis.

• Provide level three technical support to global IT teams.

• Participate in 24x7 on-call rotations.

• Develop standards, procedures and other documentation.

• Provide direction and training for other network engineers and administrators.

To succeed in this role you must have experience in:

• 7+ years of hands-on expertise in enterprise infrastructure architecture, network design, and global operations.

• Multi-vendor hardware and software environments (Juniper, Cisco, Mist, Palo Alto Networks, Fortinet, Cato, Zscaler) experience preferred).

• Hands-on AWS and GCP architecture deployment integrated with IT setups for new site expansions.

• Troubleshooting complex networks and applications.

• Linux proficiency

• Executing best practice concepts including RFC and ISO standards, SLA's, and change management.

• AI and Automation

• Willing to work on the night shift

• Willing to work on a hybrid setup (10-11 days in office per month, Cubao or Ortigas)

What we offer:

• Comprehensive HMO package (medical and dental)

• Paid time off and paid sick leave

• Quarterly Performance Bonus

• Employee Assistance and Wellness Programs

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by BuiltIn, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral/Acquire Intelligence

RingCentral is a global leader in agentic voice AI-powered business communications, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. As the communications layer connecting businesses and customers, RingCentral is the front door of business communication and is in the advantageous position to apply AI at every phase of the conversation journey - before, during, and after each interaction. Our agentic AI portfolio includes autonomous voice-first AI agents that automate calls, assist in the moment, and analyze every interaction - enabling businesses to work smarter, respond faster, and connect more meaningfully with their customers. Visit ringcentral.com to learn more.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

Acquire Intelligence transforms the way companies grow and operate by combining intelligent global outsourcing with AI consulting and implementation to accelerate growth and transform business at scale.

We eliminate inefficiencies, automate with intent, and reallocate work to where it performs best. With 9,000 employees across Australia, the Philippines, the Dominican Republic, and the United States, we provide secure and scalable solutions in customer experience, back office, and digital operations.

Founded in 2006, Acquire offers flexible delivery models ranging from building Remote Teams to comprehensive outsourcing in both onshore and offshore locations. Our AI division accelerates

transformation with automation strategies that deliver guaranteed ROI. All solutions are backed by deep expertise and enterprise grade compliance.

At Acquire Intelligence, we are Safe, Flexible, and Innovative. We deliver transformation with intent, impact, and entrepreneurial energy.

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