Sr. Network Engineer
About Us
Rivian and Volkswagen Group Technologies is a joint venture between two industry leaders with a clear vision for automotive’s next chapter. From operating systems to zonal controllers to cloud and connectivity solutions, we’re addressing the challenges of electric vehicles through technology that will set the standards for software-defined vehicles around the world.
The road to the future is uncharted. By combining our expertise across connectivity, AI, security and more, we’ll map a new way forward. Working together, we’ll create a future that’s more connected, more intelligent, more sustainable for everyone.
Role Summary
As a Senior Network Engineer & IT Support Lead, you will be dedicated to designing, installing, securing, and supporting network hardware and software across RivianVWG facilities and third-party vendor locations. You will act as the primary technical point of contact to establish site-to-site VPN tunnels, lead complex network installation projects, and resolve critical support issues. This role blends deep hands-on infrastructure engineering with an end-user-first support mindset, requiring a proactive "teacher" approach to IT, strong cross-functional collaboration, and supplemental familiarity with AWS hybrid cloud routing.
Responsibilities
Primary Focus: On-Premises Network Engineering & IT Support Lead
Project Leadership & Installation: Lead network installation projects from initial planning through execution across RivianVWG facilities and partner sites, ensuring project timeline management and key deliverables are met.
Network Hardware & Infrastructure: Design, organize, modify, install, configure, and maintain LAN/WAN network hardware and software-including Cisco Nexus 9K switches, routers, access points, and FortiGate firewalls.
Enterprise Security & Wireless: Manage network security end-to-end utilizing FortiGate firewalls, Cisco equipment, and Cisco Wireless systems (including Cisco ISE and DNA Center setup and troubleshooting).
Vendor VPN & Site Connectivity: Dedicated to collaborating directly with external vendors to establish, test, and maintain secure VPN tunnels connecting vendor locations to RivianVWG facilities.
Troubleshooting & Diagnostics: Serve as an expert escalation point capable of troubleshooting, analyzing, and diagnosing complex hardware, software, and routing issues under pressure.
Support Request Prioritization: Analyze incoming support tickets and operational requests, prioritizing them effectively based on business impact and urgency.
Cross-Functional Relationship Building: Develop positive, productive working relationships with remote IT team members, internal business units, and functions involved in downstream technical processes.
Customer Support & Mentorship: Serve as a "teacher" to end users and junior staff, breaking down complex IT technologies and solutions into easy-to-understand concepts with a strong passion for helping users do their best work.
Proactive Maintenance: Act as a true self-starter by actively seeking out impactful tasks, network optimizations, and continuous improvements during periods of low ticket volume.
Secondary Focus: AWS Hybrid Cloud Networking
Cloud Routing & Interconnects: Support hybrid routing between physical facility networks and AWS environments using AWS Transit Gateway.
Private Service Endpoints: Assist in deploying and maintaining AWS PrivateLink and Private VPC Endpoints to route sensitive vendor and facility traffic off the public internet.
Hybrid DNS: Support unified cross-environment DNS resolution between local facilities and AWS using Amazon Route 53 (Hosted Zones and Resolvers).
Network Observability: Basic usage of AWS Network Monitoring tools (VPC Flow Logs, CloudWatch Metrics, Transit Gateway Network Manager) to isolate cross-environment latency or connectivity bottlenecks.
Qualifications
Experience & Education
Experience: At least 5 years (or relative experience) in a Systems or Network Support role where you have mastered the nuances of enterprise IT administration.
Education: Bachelor’s degree preferred.
Travel: Ability and willingness to travel 40-50% overnight, including potential international travel (Mexico and Canada) to work directly with network vendors and local facility setups.
Technical Proficiencies
Hardware & Systems (Primary): Hands-on experience with Cisco Nexus 9K, Cisco ISE, Cisco DNA Center, Cisco Wireless setup and troubleshooting, FortiGate Firewalls, Routers, Switches, Access Points, and LAN/WAN infrastructure.
Cloud Networking (Secondary): Familiarity with AWS networking architecture, including Transit Gateway, Route 53, AWS PrivateLink, Private VPC Endpoints, and CloudWatch/Network Monitoring.
Project Management: Familiarity with standard project management methodologies to drive installations and meet delivery deadlines.
Core Competencies & Soft Skills
Tech-Savvy Learner: A continuous passion and aptitude for learning new tools, technologies, and methods quickly.
Strong Communication: Exceptional written and verbal communication skills; ability to articulate complex technical ideas clearly.
Passion for Customer Support: A drive to help end users get what they need to do their jobs effectively, deriving genuine satisfaction from timely problem resolution.
Teacher Mindset: Able to teach and empower others about IT solutions and technologies in an approachable, easy-to-understand way.
Self-Starter & Prioritizer: Highly organized with strong prioritization skills and the initiative to drive tasks independently during downtime.
Total Rewards
We build the exceptional - and we believe the people doing that work should be rewarded accordingly. In addition to a competitive base salary, full-time positions may be is eligible to participate in our annual company performance bonus program.
Payments are discretionary and not guaranteed; actual amounts depend on company results and the terms of the plan in effect, and require active employment at the time of payout. This role is also eligible for equity in the form of Restricted Stock Units (RSUs), subject to board approval and the terms of our equity incentive plans, including applicable vesting requirements.
In addition to our compensation programs, we invest in our people with a comprehensive benefits package designed to support the health, wellbeing, and financial future for full-time employees - including health coverage, retirement savings, time off, and family planning programs. Offerings vary by country. Learn more about our global benefit programs .
External candidates can apply for this role through the Rivian and Volkswagen Group Technologies careers site (https://rivianvw.tech/#careers). If you are a current employee, please apply through our internal job board .
Equal Opportunity
Rivian and Volkswagen Group Technologies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. We are also committed to ensuring compliance with all applicable fair employment practice laws regarding citizenship and immigration status.
Rivian and Volkswagen Group Technologies is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected].
Candidate Data Privacy
Rivian and Volkswagen Group Technologies” may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian and Volkswagen Group Technologies may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) record keeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian and Volkswagen Group Technologies may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian and Volkswagen Group Technologies affiliates; and (iii) Rivian and Volkswagen Group Technologies’ service providers, including providers of background checks, staffing services, and cloud services.
Rivian and Volkswagen Group Technologies may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
If you provide a mobile telephone number as part of your application or during the recruitment process, Rivian and Volkswagen Group Technologies may use that number to contact you via SMS text message for recruitment-related purposes, including scheduling, logistics, and status updates. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. Consent to receive SMS messages is not a condition of applying for or being considered for employment.
Please see our Candidate Data Privacy Notice (English) and Candidate Data Privacy Notice (Serbian) for more information.
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Please note this job posting represents an open, active vacancy. Additionally, we are not currently accepting applications from third party application services.