Robotic Support Engineer

RIVR • English: C1 • Robotics AI • Logistics & Warehouse Robotics • Bachelor's Degree • 2 days ago
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Salary
≈ $18k – $41k per year (Estimated)
Location
In office (Shanghai)
Seniority
Middle · 3+ years exp
Employment
Contractor

Confirmed on the employer's own hiring board on Sep 24, 2026. First seen by Alion on Sep 22, 2026. RIVR scores A on the Alion truth index.

Overview
Company
Impact
Profile match

RIVR

RIVR (formerly Swiss-Mile, legally incorporated in Zurich, Switzerland) is a physical AI and autonomous robotics enterprise spun out of ETH Zurich's Robotic Systems Lab. Founded in 2023 by Marko Bjelonic, Lorenz Wellhausen, Giorgio Valsecchi, and Alexander Reske, the venture raised over $26 million from high-profile backers including Bezos Expeditions and the Amazon Industrial Innovation Fund, before being acquired by Amazon in March 2026.
rivr.ai • HQ: Zurich, Switzerland • Robotics Hardware • Logistics & Warehouse Robotics • Robotics AI • 201-500 employees • Est. 2023

Job Description

  • We are seeking a detail-oriented,and technically skilled engineer for our robot products. This role is primarily responsible for software flashing, functional self-testing, problem diagnosis, documentation, and rework of non-conforming units. Meanwhile, you’re also needed for our Shanghai office’s inventory and tools management.

What you’ll be doing

  • Robot Setup & Flashing: Perform flashing, burning, and installation of OS, firmware, and software on end-of-line devices in strict adherence to Work Instructions (WI).

  • Diagnostics & Troubleshooting: Identify software failures, hardware alerts, and anomalies. Utilize log tools and serial terminal debug tools to perform root-cause analysis, log fault details, and submit problem reports.

  • Robot EoL Testing: Strictly execute EoL test procedures, inspect for mechanical/functional failures, upload data to the cloud, and compile test reports.

  • Rework & Collaboration: Execute rework on software-related defects (re-flashing, setting restorations, configuration tweaks) and collaborate with HW/SW engineering teams on complex diagnostics.

What you must have

  • Education: Bachelor's degree in Electronics, Computer Science, Automation, Mechatronics, or a related field.

  • Technical Skills:

    • Familiar with Ubuntu OS and comfortable running commands in a ROS2 environment.

    • Ability to recognize basic English technical terms and read software log information.

    • Experience: Minimum 3 years of experience in testing, repair, or software flashing within an electronics manufacturing environment (e.g., service robotics, robotic arms, consumer electronics, automotive electronics, or telecommunications equipment).

    • Soft Skills:

      • Strong sense of responsibility and meticulous attention to detail.

      • Good logical analysis, troubleshooting, and communication skills.

Get some bonus points

  • English Proficiency: Very basic English communication skills (written/verbal).

  • Work Culture: Experience working in a startup environment is preferred.

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