Team Lead (Digitization)
Confirmed on the employer's own hiring board on Oct 4, 2026. First seen by Alion on Oct 3, 2026.
Role: The Team Lead (Digitization) is responsible for
providing technical leadership, operational oversight, and day-to-day support
to the digitization team to ensure the accurate, efficient, and timely
processing of assets and historical records. This role serves as the primary
liaison between the client and project team, overseeing collection planning,
records digitization workflows, metadata quality, team performance, training,
and continuous process improvement.
The position requires a strong understanding of records
management, digitization best practices, metadata standards, quality assurance
processes, and document management systems, along with the ability to mentor
team members and resolve operational and technical challenges.
Primary Responsibilities:
- Lead and provide day-to-day technical and
operational support to the digitization team, ensuring productivity,
quality, and timely delivery of project objectives.
- Coordinate with clients and project
stakeholders on new data collection initiatives, including scope
assessment, resource planning, timelines, and execution roadmaps.
- Plan and oversee onsite and offsite
records collection activities and maintain accurate inventory tracking
throughout the digitization lifecycle.
- Develop, maintain, and improve SOPs,
metadata standards, processing guidelines, and project documentation.
- Provide technical guidance on records
processing, metadata capture, document indexing, file classification, and
document management systems.
- Coordinate metadata tracking, data
validation, and reporting to ensure accuracy, completeness, and compliance
with project requirements.
- Establish and monitor quality control (QC)
processes, conduct audits, investigate issues, and implement corrective
actions to maintain high-quality deliverables.
- Lead onboarding, training, and
knowledge-sharing activities while promoting continuous improvement and
best practices across the team.
- Monitor team performance, workloads,
resource utilization, and project progress through dashboards, status
reports, and productivity metrics.
- Identify risks, bottlenecks, and
opportunities for process improvement, and support project planning,
forecasting, and resource allocation.
- Serve as the primary point of contact for
team inquiries, operational issues, and stakeholder communications,
escalating complex matters as required.
Requirements
Requirements:
- Strong knowledge of records management,
digitization workflows, metadata standards, and document control
practices.
- Experience supporting document management
systems, preferably ProjectWise or similar enterprise content management
platforms.
- Demonstrated ability to lead teams and
provide day-to-day operational and technical support.
- Strong analytical and problem-solving
skills with the ability to identify process improvements and implement
solutions.
- Experience with quality assurance, quality
control, and compliance monitoring.
- Proficiency in Microsoft Office
applications, particularly Excel for reporting, tracking, and data
analysis.
- Excellent organizational, communication,
and stakeholder management skills.
- Ability to manage multiple priorities and
adapt to changing project requirements.
Qualifications:
- Bachelor’s degree in information
management, Library Sciences, Records Management, Engineering, GIS,
Information Technology, Business Administration, or a related field;
equivalent education and experience may be considered.
- Minimum 3-5 years of experience in records
digitization, document management, information management, or related
disciplines.
- Demonstrated experience leading teams,
providing technical support, and delivering project outcomes within
established timelines and quality standards.
- Experience with ProjectWise, document
management systems, records management platforms, or large-scale
digitization projects will be highly desirable.
Benefits
As per policy.