Easy applyno account needed

Application Support Engineer - On Site - KSA - Octopus by RTG

Robusta Technology Group • Seafood • UI/UX Design • On-call duty • 21 days ago
Smart Apply
Similar jobs
1,831,326open jobs
105,493companies
270,123added this week
Browse all
Location
In office (Riyadh)

Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Sep 28, 2026. Robusta Technology Group scores A on the Alion truth index.

Overview
Company
Impact
Profile match

Robusta Technology Group

Robusta Technology Group (RTG) is a Cairo-based technology consultancy group that builds digital customer experiences, sets up engineering hubs and launches ventures for local and international partners. The group reports more than 300 delivered projects across Europe, the Middle East and North America over about a decade, and its Octopus unit assembles remote and onsite tech teams for client organisations, many of them on fixed-term contracts in Abu Dhabi, Riyadh, Jeddah and Makkah. Its board recruits software and QA engineers, Salesforce and Microsoft Dynamics consultants, UX and UI designers, project managers and e-commerce operations staff.
robustagroup.com • HQ: Cairo, Egypt • UI/UX Design • IT Staffing & Staff Augmentation • IT Outsourcing & Dedicated Teams • IT Consulting & Digital Transformation • 51-200 employees • Est. 2013
Tech stack of Robusta Technology Group

We are seeking a proactive and customer-focused Application Support Engineer to provide technical support, maintenance, and operational management for business-critical applications. The ideal candidate will ensure high application availability, troubleshoot production issues, coordinate with development and infrastructure teams, and support application deployments while maintaining service level agreements (SLAs)..

YOU WILL

  • Provide Level 2/Level 3 support for enterprise applications in production and non-production environments.
  • Monitor application health, availability, and performance using monitoring and alerting tools.
  • Investigate, troubleshoot, and resolve application incidents and service requests within agreed SLAs.
  • Perform root cause analysis (RCA) for recurring issues and implement preventive measures.
  • Coordinate with development, database, infrastructure, and network teams to resolve complex technical issues.
  • Support application deployments, upgrades, patches, and configuration changes.
  • Execute application validation and post-deployment verification activities.
  • Monitor application logs and identify performance bottlenecks or system errors.
  • Manage user accounts, application access, and permissions in accordance with security policies.
  • Document incidents, known errors, operational procedures, and support runbooks.
  • Participate in disaster recovery testing and business continuity activities.
  • Provide on-call and after-hours production support as required.
  • Participate in incident response, root-cause analysis, maintenance windows, audit support, and continuous improvement activities..

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • ITIL Foundation certification is preferred.
  • Experience with cloud platforms such as Microsoft Azure or AWS is an advantage.
  • Familiarity with DevOps tools, CI/CD pipelines, and version control systems (Git, Azure DevOps, Jenkins, etc.).
  • Experience with monitoring tools such as Splunk, Dynatrace, AppDynamics, Grafana, or Kibana
Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
1,831,326 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account Continue with Google
Free forever. No card. Under a minute.

Your match

How well do you fit this role?
Two answers are enough for a real match. No account needed.
Check my fit
Answers stay in this browser until you create an account.

Recommended for you based on this role

Support
Similar stack
Same company
Riyadh
≈ $28k – $74k per year (Estimated) • In office • Nationals only • Full-Time • 5+ years exp • Riyadh
Python
SQL
AI/ML
Copilot
DevOps
Windows Server
Analytics
Power BI
Management
Microsoft Project
Power Automate
OneDrive
SharePoint
Agile
Apply
$60k per year • In office • Full-Time • Helsinki
Apply
In office • Full-Time • Tekirdağ
DevOps
VMWare
Hyper-V
Linux
Cybersecurity
ISO 27001
Active Directory
Management
ITIL
Apply
≈ $12k – $30k per year (Estimated) • In office • Full-Time • 4+ years exp • George Town
DevOps
AWS
Incident Management
Amazon S3
IAM
Amazon CloudWatch
Management
ServiceNow
ITIL
Apply
≈ $67k – $139k per year (Estimated) • In office • Full-Time • 6+ years exp • Bachelor's Degree • United States
Management
ITSM
Apply
≈ $28k – $51k per year (Estimated) • In office • Chennai
Python
SQL
Python
pySpark
Databases
Apache Iceberg
AI/ML
Spark
DevOps
Azure DevOps
Azure
CI/CD
Git
Incident Management
Management
Agile
Scrum
Apply
≈ $78k – $142k per year (Estimated) • Remote (Canada) • Full-Time • Bachelor's Degree • Toronto
TypeScript
SQL
C#
C++
C#
ASP.NET Core
Databases
MS SQL
AI/ML
Claude
Claude Code
Model Context Protocol
Function Calling
AI Agents
LLM
Agentic Workflows
Tool Use
DevOps
Azure DevOps
Azure
CI/CD
AWS
Docker
Kubernetes
Apply
≈ $106k – $266k per year (Estimated) • Remote (United States, UTC-8 – UTC-7 hours) • 5+ years exp • Bachelor's Degree
Python
Go
Java
Kotlin
SQL
Ruby
Ruby
Ruby on Rails
Databases
PostgreSQL
Oracle
Cassandra
DynamoDB
DevOps
GCP
Azure
AWS
Management
Agile
Scrum
Apply
≈ $103k – $255k per year (Estimated) • Remote (United States) • Full-Time • 10+ years exp • Bachelor's Degree
Databases
Snowflake
Databricks
DevOps
Azure
AWS
Apply
≈ $50k – $94k per year (Estimated) • Hybrid • London
SQL
DevOps
VMWare
Azure
Windows Server
Hyper-V
SLI/SLO/SLA
Windows
Cybersecurity
Microsoft Entra ID
Active Directory
Management
ITIL
Service Desk
Microsoft Office
Apply
≈ $70k – $161k per year (Estimated) • Remote (Egypt) • Cairo
SQL
Databases
Microsoft Fabric
DevOps
Azure
Analytics
Power BI
ETL/ELT
Dimensional Modeling
Apply
≈ $96k – $247k per year (Estimated) • Remote (Egypt) • Cairo
Python
Databases
PostgreSQL
Databricks
pgvector
Pinecone
OpenSearch
AI/ML
LangGraph
AutoGen
LangChain
Spark
Model Context Protocol
Fine-tuning
Embeddings
Prompt Engineering
Function Calling
AI Agents
Semantic Kernel
AWS Bedrock
CrewAI
LLM
RAG
OpenAI
AWS Bedrock AgentCore
AWS Strands Agents
A2A
Human-in-the-Loop
LLM Guardrails
Multi-Agent Systems
Tool Use
DevOps
Terraform
CloudFormation
Azure
CI/CD
Git
AWS
Docker
Kubernetes
Bicep
IAM
Cybersecurity
Microsoft Entra ID
Apply
≈ $71k – $209k per year (Estimated) • Remote (Egypt) • Cairo
SQL
C#
C#
ASP.NET Core
DevOps
CI/CD
Git
Apply
Remote (Egypt) • Cairo
TypeScript
DevOps
Rest API
Azure DevOps
Azure
CI/CD
Git
Cybersecurity
Microsoft Entra ID
Management
Agile
Scrum
Apply
≈ $90k – $213k per year (Estimated) • Remote (Egypt) • Contractor • Bachelor's Degree • Cairo
AI/ML
Copilot Studio
DevOps
Azure DevOps
Azure
Management
Power Automate
Power Apps
Apply
≈ $28k – $74k per year (Estimated) • In office • Nationals only • Full-Time • 5+ years exp • Riyadh
Python
SQL
AI/ML
Copilot
DevOps
Windows Server
Analytics
Power BI
Management
Microsoft Project
Power Automate
OneDrive
SharePoint
Agile
Apply
In office • Full-Time • Bachelor's Degree • Riyadh
Java
SQL
Java
Maven
Quarkus
DevOps
Rest API
CI/CD
Git
Docker
Kubernetes
Apply
≈ $37k – $85k per year (Estimated) • In office • Full-Time • Bachelor's Degree • Dhahran • Riyadh • Lusail • Dubai
AI/ML
Computer Vision
AI Agents
Time Series Forecasting
Apply
≈ $64k – $145k per year (Estimated) • In office • Full-Time • Bachelor's Degree • Riyadh
SQL
AI/ML
Claude
Analytics
Microsoft Excel
Management
Google Sheets
Outlook
Apply
≈ $18k – $45k per year (Estimated) • In office • Nationals only • Full-Time • 1+ year exp • High School Diploma • Riyadh
Apply
See all jobs
This is one of many
1,831,326 more open roles from verified company boards, updated every day.
Browse all jobs Get matched roles