Customer Area Compliance Lead
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
Customer Area Compliance Lead
At Roche, we are passionate about transforming patients’ lives, and we are bold in both decision and action - we believe that good business means a better world. That is why we come to work every single day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.
The Opportunity:
As Customer Area Compliance Lead, you will oversee the comprehensive compliance program for the Molecular Lab Customer Area and the Portfolio & Project Management Global Function (together, the “designated business units”) within Roche Diagnostics Solutions (“RDS”). Operating at a Senior Director level, you will serve as the primary compliance authority and strategic partner to executive business leaders, shaping cross-functional governance and mitigating complex global risks. This role will also support the compliance management program for key US Diagnostics sites.
In this Senior Director-level capacity, you will architect and manage the governance and strategic framework for compliance and business sustainability, foster a culture of integrity, drive global compliance risk management, and deliver state-of-the-art compliance programs with a proactive, business-oriented approach. You will collaborate closely with the RDS Compliance leadership team and the broader global Diagnostics compliance network.
You will report directly to the DIA RDS Compliance Lead and drive continuous, strategic improvement of the overall Compliance Management Program.
Key Roles & Responsibilities:
Design and implement compliance strategy for the designated business units in alignment with Group and Divisional Compliance priorities and objectives.
Define the compliance strategic roadmap for the designated business units through cross-functional collaboration and engagement with local, regional, and global stakeholders.
Drive designated business unit strategy implementation support and build the organizational skills and capacity necessary to realize the Diagnostics Vision.
Serve as a Subject Matter Expert in the designated business units for the entire Diagnostics compliance community, driving and actively contributing to any initiative related to these areas.
Enable sustainable business operations by providing proactive and pragmatic compliance advice that includes the identification, management, and improvement of key compliance risks across the designated business units to support risk management and compliance assurance.
Partner with designated business unit organizations to co-create value with and for key stakeholders and support the culture of integrity. Enable a learning environment and keep customers at the center of activities.
Develop and deliver compliance training for the employees of the designated business units, and collaborate with RDS Compliance to ensure RDS employees are properly trained on compliance resources, risk areas, policies and procedures, and reporting activities.
Advise and participate in governance bodies of the designated business unit organizations and the DIA compliance organization.
Keep apprised of industry trends and national and international legal, regulatory, and political decision-making processes to safeguard the interests of Roche.
Support and provide input to the representative of Roche in the Ethics & Code Committee of AdvaMed and other industry and similar associations.
Contribute to the compliance management program for US sites, including supporting the architecture and implementation of the governance and strategic framework for compliance and business sustainability, developing and delivering training, conducting monitoring activities, and supporting risk and opportunity assessment and management as needed.
Who You Are:
Bachelor's Degree is required.
10+ years relevant work experience (or 7+ years with JD) with demonstrated knowledge of the life sciences industry and legal and regulatory environment (e.g., compliance, legal, regulatory, medical affairs, marketing, audit, risk, assurance or governance), ideally with international and people management experience..
Preferred Qualifications:
Regulatory & Compliance Expertise: Deep knowledge of international healthcare laws, medtech/diagnostic regulations, and industry codes to ensure cross-border compliance.
Strategic Industry Vision: Proven track record in global healthcare, driving long-term strategy, market positioning, and patient-focused solutions.
Cross-Functional Leadership: Decisive, high-integrity leader skilled at guiding multicultural, matrixed, and virtual teams toward shared enterprise goals.
Complex Problem-Solving: Adept at rapidly analyzing complex situations to deliver practical, pragmatic, and high-impact business solutions.
Stakeholder & Change Management: Strong facilitator capable of bridging silos, aligning conflicting interests, and driving organizational transformation.
Project Management Excellence: Structured and results-oriented approach to executing high-stakes healthcare and medtech initiatives.
Talent & Culture Development: Dedicated mentor focused on building high-performing, inclusive teams and fostering an open speak-up culture.
Executive Presence: Dynamic and hands-on communicator with full English fluency (additional languages a plus) who builds trust and inspires talent.
Location: Primary preference for Pleasanton, CA. Other U.S. Roche hub locations (Tucson, AZ; Indianapolis, IN) will be considered.
Relocation benefits are not available for this job posting.
The expected salary range for this position based on the primary location of Pleasanton, CA is $153,600.00 - $339,800. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
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