Senior Amazon Connect Platform Engineer

Rocket Close, LLC is a leading national provider of title insurance, property valuations, and settlement services. As a Senior Amazon Connect Platform Engineer, you will design and develop scalable back-end software solutions with a focus on platform integration, utilizing various programming languages and cloud technologies.

Responsibilities

• Design, develop, or modify software by using various programming languages (.NET, JavaScript, Python, PostgreSQL ) depending on the needs of the product(s)
• Develop and maintain back-end services with heavy focus on platform integration and scalability
• Modify existing software to fix errors, improve overall quality and functionality, or update integrations with other software
• Analyze user needs to determine how software should be built or if existing software should be modified
• Develop and/or perform software automated testing procedures, solutions, and frameworks to ensure software functions as needed
• Translate business requirements and specifications into usable and scalable software
• Process and understand capabilities and limitations of data outputs from the software
• Participate in design and code reviews
• Assist with delivery estimates
• Determine and execute software deployment processes using Azure DevOps pipelines
• Leverage AI and Claude for development efficiency and problem-solving
• Act as a mentor to other team members
• Subject to participate in on-call rotations to support business functions

Skills

• 5+ years of experience in software development and design
• 5+ years of experience in database management as it relates to software development, preferably with PostgreSQL
• Heavy expertise in .NET and AWS technologies
• Proficiency with JavaScript, Python, and PostgreSQL
• Strong experience with Infrastructure as Code (IaC) and CloudWatch for monitoring
• Experience with Azure DevOps for pipeline management and CI/CD
• Experience using Docker and Kubernetes for containerization and orchestration
• Experience with GitHub for version control and collaboration
• Proficiency with AI tools and Claude for development workflows
• Experience translating business requirements into scalable software solutions
• Strong understanding of software testing frameworks and automated testing procedures
• Experience with software development frameworks and platforms such as C# and .NET 8+
• Amazon Connect experience is strongly preferred
• Mentoring and leadership experience within engineering teams

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