Manager In Training (Full Time)

Pay Range: $22-$26/hr including tips.

Our Store Manager in Training (MIT) assists the store manager with running the daily operations of the store while learning how to independently operate a Rook Coffee location.

We are proud of offer the following team member benefits

• Health, vision and dental insurance
• 401(k)
• Paid sick time
• Paid vacation time
• Employee discounts
• Free coffee while working
• Participation in store and companywide events!

Here's what you'll do

• Assist in creating and maintaining a welcoming and fair work environment for customers and team members.
• Participate in the recruitment, interviewing, hiring, onboarding, training, and retention of top talent.
• Partner with the store manager to ensure the ongoing training and development of the store team with the goal of continuous improvement and individual growth.
• Learn all store functions, including customer service, team leadership, inventory, cash management and vendor relationships.
• Maintain high standards for food and workplace safety.
• Work closely and communicating with the area managers as well as various store support partners.
• Drive customer service/customer engagement by training the team on Rook’s GRINDS service model.
• Learn how to make data-driven decisions around ordering supplies and coffee to ensure the freshest product is always available to our customers.
• Drive top-line revenue by focusing on customer retention, product availability and world-class execution.
• Work in tandem with the store manager to execute all company initiatives, including product launches and marketing directives.

Here's what you'll need

• Open availability including nights, weekends and holidays
• A genuine interest in becoming a store manager at Rook Coffee
• A willingness to travel to any Rook Coffee location
• A Positive mental attitude and outlook on life. A friendly and genuine personality is a must!
• Experience in a supervisory role in a food or retail establishment for a minimum of six months, with proven and consistent results.
• High school diploma or equivalent
• The ability to function as part of a cohesive team
• Strong interpersonal skills
• The ability to lift or move a minimum of 45 lbs
• The ability to remain calm and organized during peak, high-intensity business hours
• The ability to stand for an extended period of time