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Специалист технической поддержки (Python)
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Salary
up to $11k per year (net)
Location
Remote (EAEU)
Confirmed on the employer's own hiring board on Nov 1, 2026. First seen by Alion on Oct 31, 2026. Rostelecom scores B on the Alion truth index.
Overview
Company
Impact
Profile match
Rostelecom (MCX: RTKM) is the largest integrated digital services and telecommunications provider in Russia, headquartered in Moscow. Tracing its operational roots back to 1993, the state-backed enterprise provides a nationwide digital infrastructure ecosystem spanning fixed-line broadband, mobile communications (via subsidiary Tele2/T2), digital pay-TV, and its proprietary OTT streaming platform, Wink.
Чем предстоит заниматься:
- Закрытием заявок от бизнес-пользователей поступающих в ESMP;
- Мониторингом роботизированных решений, маршутизацией заявок и отклонений, взаимодействием с бизнес пользователям в рамках заявок.
Мы ожидаем от кандидата:
- Базовое знание Python;
- Навыки коммуникации и работы с пользователями: умение корректно фиксировать обращения, декомпозировать запросы, объяснять технические детали на понятном языке, вести базу знаний и инструкции для пользователей;
- Офисные и коллаборационные инструменты ( MS Office, Google Workspace, Confluence, Jira, ServiceDesk);
- Знание платформы RPA;
- Желателен опыт работы с AI-агентами.
- Оформление по срочному договору ГПХ в дочернюю компанию;
- Удаленный формат (с территории РФ);
- Возможность повысить свой профессиональный уровень благодаря сотрудничеству с опытными коллегами и бесплатному обучению в корпоративном онлайн-университете, электронным библиотекам компании, участию в вебинарах.
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