Administrative Office Assistant

About Ruad

Ruad Consulting is an expansion of SCOPI (Strategic Center for Organizational Performance Improvement), a company established in 2008 in Amman, Jordan. Since its inception, Ruad has been dedicated to achieving measurable and sustainable improvements in organizational performance.

As a leading consulting firm, we empower public and private sectors across the MENA region by delivering innovative, world-class management consulting services and leading digital transformation practices that drive excellence and sustainable growth

Role Description

The Administrative Office Assistant will provide essential administrative and clerical support to ensure smooth daily operations of the office. This role requires fluency in both Arabic and English, as the candidate will handle bilingual communication, documentation, and correspondence. The ideal candidate should be highly organized, detail-oriented and capable of managing multiple tasks efficiently while maintaining confidentiality and professionalism.

Key Responsibilities:

Office Administration:

• Manage and organize office files, documents, and records in both Arabic and English (physical and digital)
• Handle incoming and outgoing correspondence, including emails, letters, and packages.
• Maintain office supplies inventory and ensure timely replenishment.
• Assist in coordinating office maintenance and leasing with service providers

Secretarial Support:

• Schedule and coordinate meetings, appointments, and travel arrangements for executives.
• Prepare meeting agendas, take minutes, and follow up on action items.
• Draft, edit, and proofread business correspondence reports, and presentations.
• Handle confidential and sensitive information with discretion.

Customer and Staff Support:

• Greet and assist visitors, ensuring a professional and welcoming office environment
• Answer and direct phone calls, take messages, and handle inquiries
• Assist in onboarding new employees by preparing documentation and office orientation.
• Coordinate internal communication and distribute official announcements.

General Administrative Duties:

• Support HR and finance teams with basic administrative tasks, such as processing invoices and expense reports.
• Maintain an organized filing system for company records policies, and procedures
• Assist in planning company events, workshops, and training sessions

Requirements

Qualifications & Requirements:

Nationality & Language Skills:

• Arabic native speaker with fluency in both Arabic and English (written and spoken)

Education & Experience:

• High school diploma or equivalent; a degree in business
• administration, office management, or a related field is preferred.
• Minimum 2+ years of experience in an administrative, secretarial, or office support role

Skills & Competencies:

• Strong organizational and time-management skills.
• Excellent written and verbal communication skills in both Arabic and English.
• Proficiency in Microsoft Office Suite (Word, Excel,PowerPoint, Outlook) and office management software.
• Ability to multitask and prioritize workload effectively
• High level of professionalism, confidentiality, and attention to detail,
• Strong problem-solving and decision-making skills.
• Ability to work independently and collaboratively within a team.

Preferred Qualifications:

• Previous experience in a corporate or professional office setting.
• Basic knowledge of HR, accounting, or documents management systems.
• Strong understanding of business etiquette and professional communication in both Arabic and English