Quality Assurance Analyst

Why Ryan?

• Global Award-Winning Culture

• Flexible Work Environment

• Generous Paid Time Off

• World-Class Benefits and Compensation

• Rapid Growth Opportunities

• Company Sponsored Two-Way Transportation

• Exponential Career Growth

Duties and responsibilities,as they align to Ryan’s Key Results

People:

• Create a positive team member experience.
• Provides feedback to Business Analysts to ensure that requirements are clear and specific enough to convey the needs of the business.

Client:

• Responds to client inquiries and requests from tax authorities.

Value:

• Develops, executes and maintains test plans
• Reads and translates requirements into meaningful manual and automated test cases
• Executes test plans and provides meaningful feedback on results
• Works with Application developers to resolve issues and document bugs
• Use Jira to document issues and enhancements in the appropriate manner
• Maintains a schedule of testing across multiple software applications to ensure prompt feedback to developers
• Develops and maintains documentation for all testing activities
• Assumes responsibility for the quality and compliance with standards and requirements for all Ryan applications
• Alerts the Product team to potential issues in a constant feedback loop
• Performs other duties as needed and assigned
• Regression testing of the applications during the application release.

Education and Experience:

Bachelor’s degree in Information Systems is preferred or equivalent work experience. Two to three years of hands-on administration experience with Software Quality Assurance and issue documentation.

Computer Skills:

To perform this job successfully, an individual must have advanced knowledge of Microsoft® Word, Excel, and PowerPoint; strong analytical skills; strong oral and written communication skills; and excellent customer service skills and attitude. Experience with SQL is a plus.

Certificates and Licenses:

Valid driver's license required.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Work Environment:

• Standard indoor working environment
• Occasional long periods of sitting while working at computer
• Position requires regular interaction with employees at all levels of the Firm and interface with external vendors as necessary
• Independent travel requirement: less than 10%

Equal Opportunity Employer: disability/veteran