Premium Accounting Manager

Position Summary

Leading through supervisors and senior individual contributors, the Manager is accountable for team performance and development, vendor governance for delivery, and continuous improvement of premium accounting processes. The role uses analytics and AI tools to manage performance and drive scalable outcomes.

What will your job entail?

Key Responsibilities:

• Manage a premium accounting function or major sub-function, including service levels, quality, controls, and risk.
• Lead, develop, and manage performance for supervisors and senior individual contributors.
• Own vendor governance for managed-service (BPO) production, including service-level, quality, and continuous-improvement oversight, rather than direct management of BPO staff.
• Ensure robust internal controls, fiduciary safeguards, and regulatory compliance across the function.
• Set and monitor metrics and SLAs; analyze performance and drive corrective action and process improvement.
• Partner across Premium Accounting (Cash Application, AR, AP, Service & Operations) and with corporate, front-office, and back-office teams on cross-functional initiatives.
• Contribute to budgeting, resource planning, and capacity management for the function.
• Lead standardization, automation, and transformation initiatives.
• Leverage analytics and artificial intelligence tools (e.g., Microsoft Copilot and approved GenAI platforms) to manage performance and inform strategy.
• Support talent acquisition, succession planning, and capability building, and perform other duties as assigned.

Core Skills & Proficiencies:

• People leadership of leaders (supervisors and senior ICs)
• Functional ownership of premium accounting service, controls, and risk
• Vendor governance and managed-service delivery management (not direct management)
• Resource, capacity, and budget planning
• Cross-functional partnership and influence
• Analytics- and AI-informed performance management and strategy
• Proficiency in Microsoft Office (especially Excel and Outlook); accounting, policy administration, CRM, and ticketing systems; SharePoint, Power BI, Power Apps and approved AI tools

Experience:

• 10-12 years of experience in premium accounting or accounting operations, including several years in management.
• Demonstrated experience managing teams and managed-service delivery, ideally across geographies; strong knowledge of insurance fiduciary operations and controls.

Education:

• Bachelor’s degree in Accounting, Finance, Business, or a related field required; equivalent experience considered.
• Relevant certifications (e.g., CPA, MBA, or insurance designations) preferred.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Ourvision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexualorientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. Thispolicy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [email protected]

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.