National Rental Customer Development Manager

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Job Description:

BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE.

At Ryder, our most important competitive advantage is our people. CULTURE-INTEGRITY-FAMILY. As a National Rental Customer Development Manager, you’ll join a national team of sales professionals and manage relationships with some of Ryder’s top rental customers. You’ll be equipped to succeed and empowered to develop your sales career.

If you want to keep that momentum moving forward in Transportation & Logistics, you’ve come to the right place. You’ll have the independence to manage your own book of business, competitive pay plus commission, a full benefits package, a 401(k) employer match and a discount on RyderShares.

The National Rental Customer Development Manager is responsible for an assigned book of existing national rental accounts. This role focuses on keeping these customers satisfied and retaining them. This is a 100% sales position. The purpose of this role is to retain and grow current national rental customers, increase wallet share and get more trucks on the road. The NRCDM will improve the profitability of current national rental accounts and meet or exceed assigned quotas for revenue growth and retention.

The assigned book is made up of national rental customers headquartered in the West and Central regions. The position can be based remotely, and candidates located within the West or Central regions are preferred.

Compensation & Benefits

• Base pay: $70,000/year plus Uncapped Commission
• Commission earning potential: Realistic first year earnings average around ~$115,000
• Mileage reimbursement for all business travel
• Cell phone: your choice of a company-provided phone or a $35/month phone stipend
• Full benefits package, 401(k) with employer match and a discount on RyderShares

Sales Territory

• An existing book of top national rental accounts headquartered in the West and Central regions
• Remote position with significant travel; candidates based in the West or Central regions are preferred

Travel

• 60% to 75% travel, with frequent overnight travel. On average, you will spend two out of every three weeks on the road meeting with customers.

Essential Functions

• Manages a book of approximately 100 top national rental accounts
• Grows wallet share and revenue within assigned national rental accounts
• Develops sales plans and a communication plan for each assigned account
• Schedules and leads customer meetings and builds strong relationships at all levels of the customer organization
• Attends customer events and trade shows for applicable industries within the territory
• Completes annual business reviews with assigned customers
• Analyzes the profitability of assigned national rental accounts and fully understands the competitive influences and risks within each account
• Partners with Rental Account Managers (RAMs) to develop their skill sets and help them grow into higher level salespeople

Additional Responsibilities

• Performs other duties as assigned

Education

• Bachelor’s degree in Business and/or Marketing or equivalent experience

Experience

• Five (5) years or more of experience
• Demonstrated consecutive Sales Excellence (quota achievement) in prior sales roles
• Prior experience as a Rental Manager, Rental Account Manager (RAM) or Business Development Manager (BDM) on the lease side preferred

Skills

• Highly self-motivated with a high degree of initiative; able to find and act on opportunities to strengthen customer relationships without day-to-day direction
• Highly organized, able to multi-task, with excellent time management skills
• Demonstrated problem solving skills
• Strong verbal and written communication skills
• Ability to create and maintain professional relationships at all levels of the organization (peers, work groups, customers and supervisors)
• Ability to coach and develop others
• Ability to work independently and as a member of a team spread across the country
• Flexibility and the drive to excel in a fast-paced environment
• Detail oriented with excellent follow-up practices

Knowledge

• Knowledge of Ryder rental products and operations preferred

Licenses

• None

Job Category

Our Culture & Commitment:

At Ryder, you’re trusted to make an impact-while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Minimum Pay Range:

Maximum Pay Range:

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

For more information about benefits, click here to download the comprehensive benefits summary.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected].

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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