Deductions Coordinator

COMPANY

RYZE was founded in 2019 by Andrée Werner and Rashad Hossain, out of a parents' basement, with a mission to change daily health, starting with the morning routine: a nutrient-dense mushroom coffee delivering clean energy, mental clarity, and immune support. Built on a Direct-to-Consumer foundation with a performance marketing engine, RYZE achieved hockey-stick growth and a community of over 1 million active subscribers.

DTC remains the foundation, but RYZE has expanded into mass retail, quickly becoming the #2 item in Target's overall coffee category and is now executing a multi-channel expansion, with a cross-category launch coming in early 2027. RYZE is uniquely positioned to redefine how people think about daily wellness.

We’re a lean, fast-moving, mission-driven team who believe daily rituals create the foundation for living your greatest life, and we’re just getting started!

ROLE OVERVIEW:

The Deductions Coordinator will research, validate, and resolve customer deductions across RYZE's retail accounts, reporting to the VP, Controller. As RYZE scales into mass retail alongside its DTC business, this role is central to protecting revenue by keeping Trade Promotion Management (TPM) records accurate and partnering closely with Sales, Trade Marketing, and Supply Chain to resolve discrepancies quickly.

WHAT YOU'LL DO

ROLES & RESPONSIBILITIES:

• Review, audit, and validate customer deductions for trade promotions, pricing discrepancies, shortages, and other claims.
• Research deduction backup - remittance advices, customer portals, EDI documents, and promotional calendars - to validate or dispute each claim, and resolve unauthorized deductions via chargebacks or repayment requests.
• Maintain accurate records within the Trade Promotion Management (TPM) system and monitor deduction aging and open balances to minimize revenue leakage.
• Partner with Sales, Trade Marketing, and Supply Chain teams to obtain backup documentation and resolve deduction discrepancies.
• Support monthly close by reconciling deduction activity and accrual balances, including cash application and credit memo processing as needed.

• Identify root causes of recurring deduction issues, recommend process improvements, and assist with internal and external audits related to trade spend and accounts receivables.

WHAT WE OFFER

PROFESSIONAL QUALIFICATIONS:

• Bachelors degree and minimum two (2) years of experience in deductions management, trade promotions, or accounts receivable, ideally within food, beverage, or CPG.
• Working knowledge of Trade Promotion Management (TPM) systems and common trade mechanics (e.g., off-invoice allowances, scan-backs, bill-backs, compliance deductions).
• Experience using ERP systems (e.g., Microsoft Dynamics NAV/Business Central, NetSuite, or similar), with advanced Microsoft Dynamics NAV/Business Central knowledge a plus.
• Proficiency in Microsoft Excel (formulas, pivot tables, data analysis), plus experience with cash application, credit memo processing, and general ledger reconciliation.
• High school diploma with two (2) years of related experience, Associate’s degree with one (1) year of related experience, Bachelor’s degree in Accounting, Finance, or a related field, or an equivalent combination of education and experience.
• Experience working with major retail customers and chargeback or vendor portals (e.g., Retail Link) and EDI documentation.