Technical Writer

S.i. Systems · 1 day ago
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Location
In office (Vancouver)
Employment
Contractor

First seen by Alion on Nov 13, 2026.

Overview
Company
Impact
Profile match

S.i. Systems

S.i. Systems is one of Canada's largest IT staffing and talent recruitment agencies, specializing in contract staffing, direct-hire placements, contractor payrolling, and IT project solutions. Headquartered in Calgary, Alberta - with major offices across Toronto, Vancouver, Ottawa, and other key metropolitan centers - the firm connects organizations with highly skilled technology professionals across cybersecurity, software development, cloud infrastructure, enterprise systems, and data analytics. Backed by an extensive nationwide network of pre-screened IT contractors, it supports corporate and public sector clients navigating large-scale digital transformations and complex technical initiatives.
sisystems.com · HQ: Calgary, Canada · Recruiting & Staffing · 201-500 employees · Est. 1990
Backed by TorQuest Partners

Our gas and electric client is seeking a Technical Writer (5+ years of experience) to close documentation gaps using infrastructure, configuration, support, and DR procedures

 

Support the 2028 infrastructure handover by preserving vendor knowledge needed to support and recover systems. The role focuses on operational procedures that reduce Level 3 deskside escalations, enable junior and new staff to take on operational work, and standardize Gas and Electric DR documentation.

 

Contract, Vancouver, Working Hours: PST

Must Haves

  • 5+ years in technical writing
  • Application Support

 

Nice to Have

 

Responsibilities

  • Complete missing Electric deskside procedures to reduce Level 3 escalations to Infrastructure in 2028.
  • Close infrastructure documentation gaps before the 2028 handover to preserve vendor knowledge needed to support and recover systems.
  • Refine Electric infrastructure procedures so junior and new staff can perform operational work, freeing senior staff for higher-value transition work.
  • Capture project configuration and support procedures before operational handover.
  • Align Gas and Electric DR documentation into a consistent format and style for use and maintenance.
Disclaimer:
AI may be used in evaluating candidates.
This posting is for an existing vacancy.
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