Community Manager

Location: Yaoundé, Cameroon
Industry: Agro-alimentary / Distribution
Position: Community Manager
Experience: 2–3 years of relevant professional experience
Language Requirements: Fluency in both English and French (written and spoken)

1. Job Overview

We are seeking a creative, dynamic and results-oriented Community Manager to manage and strengthen the company's online presence, promote its products and enhance engagement with customers across digital platforms.

The ideal candidate must have strong content creation skills, a good understanding of digital marketing strategies and the ability to communicate effectively in both English and French.

2. Key Responsibilities

• Manage and develop the company's social media platforms, including Facebook, Instagram, TikTok and LinkedIn.
• Create, design and publish engaging content (posts, videos, visuals and promotional campaigns) to promote the company's products.
• Develop and implement social media strategies to increase brand awareness, audience engagement and online visibility.
• Monitor and respond to customer inquiries, comments and messages across digital platforms.
• Promote new products, special offers, marketing campaigns and company activities.
• Monitor competitors' online activities, market trends and customer feedback.
• Track social media performance using relevant analytics tools and prepare regular performance reports.
• Collaborate with the sales and marketing teams to support promotional activities and business objectives.
• Ensure consistency in the company's brand image, tone of communication and digital identity.

3. Qualifications and Requirements

• Bachelor's degree (Licence) in Communication, Marketing, Digital Marketing, Journalism or a related field.
• 2–3 years of proven professional experience as a Community Manager or in a similar position.
• Excellent command of both English and French, written and spoken.
• Strong skills in content creation, copywriting and social media management.
• Proficiency in social media management tools and platforms.
• Knowledge of graphic design and video editing tools such as Canva, Photoshop, CapCut or equivalent.
• Good understanding of digital marketing strategies, online advertising and social media analytics.
• Creativity, attention to detail and strong communication skills.
• Ability to work independently, meet deadlines and manage multiple projects.