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Location
Hybrid (Madrid, Spain)
Seniority
Middle · 4+ years exp
Visa
Sponsors visas in United Kingdom; no register of this country names it
Employment
Contractor

Confirmed on the employer's own hiring board on Nov 6, 2026. First seen by Alion on Nov 3, 2026.

Overview
Company
Impact
Profile match
Sabio is a London customer experience technology company founded in 1998 that designs and runs contact centre platforms. Its services cover cloud migration, automation and analytics for organisations handling large volumes of customer contact. The company operates across Europe, the Middle East and Africa.

At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning.

We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience.

We are currently looking for a passionate and enthusiastic Backend Developer to join our team to cover a long term leave in the teams.

We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change.

Key Responsibilities

Sabio is looking for an Experienced Backend Developer to join our team in Madrid and help us design and implement the most sophisticated integrations between complex CX environments for the most important companies across Europe.

Work with the team to:

  • Analyze, design and develop Java and/or .NET applications.
  • Develop new applications and maintaining existing ones.
  • Do project documentation. Technical and functional documentation of processes and functionality.
  • Carry out test plans and ensuring the quality of software produced.
  • Manage code deployment in a variety of customer environments.
  • Ensure systems are secure and protected against cyber security threats.
  • Work with other software developers and software engineers to ensure that development follows established processes and works as intended.
  • Design, develop and maintain microservices and REST APIs that integrate the client’s systems with third-party platforms.
  • Publish and manage APIs via an API Manager (security, policies, versioning).
  • Monitor services and analyse incidents using logs and dashboards in Kibana.
  • Provide support and resolve incidents relating to integrations in production.
  • Collaborate on the development and maintenance of front-end applications

Skills Knowledge and Expertise

  • Education: bachelor's degree in information technology, telecom, math, or a related major.
  • Experienced and comfortable throughout the entire software development lifecycle from idea to delivery.
  • At least 4 years’ experience in Java (ideally Spring Boot) developing microservices and REST APIs
  • Experience with relational databases (queries, modelling, performance)
  • Experience with CI/CD platforms and tools, e.g., git, gitlab, Jenkins, Bamboo, Spinnaker, etc.
  • Knowledge of system integration: REST/JSON, SOAP/XML, OAuth2/JWT authentication
  • Experience with logging and monitoring tools (ELK stack/Kibana or similar)
  • Experience with Kubernetes, Git and CI/CD pipelines (GitLab, Jenkins, etc.)
  • Experience working directly with customers or key stakeholders, and able to translate customer requirements into sound designs and efficient implementations.
  • Good communication skills.
  • Analytical, organizational, and problem- solving skills.
  • A good level of written and spoken English.

Bonus skills

  • Experience integrating CX solutions such as Genesys (Cloud / Engage), Salesforce, etc.
  • Experience with API managers (WSO2, Azure API Management, Apigee or similar).
  • Basic knowledge of front-end development (Angular/React/JavaScript).
  • Relevant experience in contact centre environments or integrations with CX solutions such as Genesys Cloud is desirable
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