L&D Specialist: Advisory Services

We’re looking for a Learning & Development Specialist to join our team - this is a hands-on role where you’ll help keep our global learning programmes running smoothly, ensuring colleagues can access the development opportunities they need while taking care of the important coordination and administration behind the scenes.

You’ll work closely with Learning & Development colleagues, People Business Partners and stakeholders across the business, building strong relationships and helping us deliver an excellent learning experience for our colleagues.

At Sage we have a hybrid working pattern - candidates must be able to work in the Newcastle office 3 days a week and 2 from home.

Responsibilities

What you’ll be getting involved in:

• Coordinating global learning programmes, including training schedules, facilitator and room bookings, resources and learning materials.
• Supporting the administration of our Learning Management System (LMS), including enrolments, leavers, course completions and attendance records.
• Helping colleagues and managers access learning opportunities, answering queries and providing clear, helpful support.
• Supporting the delivery of L&D programmes, including leadership development, manager onboarding and manager upskilling.
• Coordinating assessment tools such as Strengthscope, including issuing assessments, compiling reports and updating supporting materials.
• Creating and maintaining programme timelines, project plans, processes and documentation.
• Supporting communications and marketing activity for learning programmes, including pre-programme welcome materials.
• Preparing PowerPoint materials for management briefings and programme updates.
• Using tools such as Mentimeter to gather real-time participant feedback.
• Maintaining accurate learning and attendance records and supporting high-level reporting.
• Gathering feedback and identifying opportunities to continually improve the learning experience.
• Supporting event and programme administration, including purchase orders and financial tracking.
• Building positive relationships with stakeholders across the People team and wider business, including senior colleagues and guest presenters.

What we're looking for:

• Previous experience in an L&D operational, coordination or administrative role.
• Previous experience administering a Learning Management System (LMS).
• Excellent organisational and administrative skills with strong attention to detail.
• Confidence using IT systems and learning new technologies.
• Strong written and verbal communication skills.
• The confidence to communicate and build relationships with stakeholders at different levels.
• A proactive approach and the ability to manage multiple priorities.
• Enthusiasm for learning and development and a genuine desire to help colleagues succeed.

Your benefits (Only Applicable for UK Based Roles)

Benefits video - https://youtu.be/TCMtTYUUiuU

• Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage.
• 25 days of paid annual leave with the option to buy up to another 5 days
• Paid 5 days yearly to volunteer through our Sage Foundation
• Enhanced parental leave
• Work away scheme for up to 10 weeks a year
• Access to various helpful memberships for finances, health and wellbeing