Sales Admin Representative - 6 Month Contract

We’re looking for a Sales Operations Administrator to play a key role in supporting Sage’s relationships with our Business Partners and Distributors. You’ll help ensure our partner operations run efficiently and accurately, providing essential back-office support across billing, bookings, supplier ordering and software licence distribution.

Working closely with Sales, Partner Marketing, Legal, Product Marketing and Finance, you’ll be an important link between internal teams and our external partners, helping to deliver a seamless and compliant experience.

This is a hybrid role based in Johannesburg, requiring a minimum of 3 days on-site per week.

Responsibilities

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• Manage billing for software purchases made by Business Partners across Sage billing systems.
• Support compliance and governance processes relating to partner relationships.
• Work with Finance and Accounting teams to resolve billing discrepancies and maintain invoicing accuracy.
• Prepare and maintain partner bookings reports, helping identify trends and opportunities for improvement.
• Provide day-to-day operational support, including data entry, documentation and partner correspondence.
• Act as a key liaison between internal teams and external partners, ensuring clear and timely communication.
• Place supplier orders and help ensure products and services are delivered in line with partner requirements.
• Manage the accurate distribution and tracking of software licences to partners and Authorised Service Managers.
• Support partners with licence activation, renewals and compliance requirements.
• Keep Business Partners and Distributors updated on their orders and respond promptly to queries.
• Maintain accurate records, reports and system data, carrying out regular quality checks to identify and correct errors.
• Support cross-functional projects and initiatives across the business.

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You’ll be a structured and organised individual who takes pride in accuracy and getting the details right. You’ll be comfortable managing multiple priorities, communicating with different stakeholders and working collaboratively across teams.

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• Strong attention to detail and a commitment to data accuracy.
• Excellent organisation and time-management skills.
• Strong written and verbal communication skills.
• A proactive, responsive and team-focused approach.
• Confidence working with internal stakeholders and external partners.
• The ability to follow processes while identifying opportunities to make things work more effectively.
• Experience on NetAdmin and CRM
• Knowledge of resources available across Sage functions to assist partner in achieving goals for success.

This is a great opportunity to join a collaborative team where you’ll have a direct impact on the experience of our Business Partners and help keep Sage’s channel operations running smoothly.

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We’re committed to creating an inclusive environment where everyone can thrive. You’ll have the opportunity to collaborate with teams across Sage, build your knowledge of our partner business and develop your experience in a fast-paced, commercially focused environment.

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• Sage Academy leave: On-going training and professional development + 5 paid days per year to engage in learning opportunities.
• 15 days annual leave for fixed term colleagues and 20 annual leave days for permanent colleagues. The annual leave entitlement for permanent colleagues will increases with seniority. 30 days sick leave in a 3 year cycle, 6 days of Family responsibility leave and Religious leave combined, and 5 or 10 days of sports leave based on representation.
• Paid 5 days yearly to volunteer through our Sage Foundation.
• Employee Assistance Program: free, 24/7 short-term counselling, practical support and coaching for you and your family.
• Flexible work patterns and hybrid working.